Experienced phlebotomist and medical assistant known for strong communication and collaborative skills. Proven ability to adhere to safety protocols and maintain a clean office and laboratory environment, contributing to efficient workflows and optimal patient outcomes. Knowledgeable with 30 years experience in clinical medical office., including patient care, medical billing and coding, office management, phlebotomy and physician assistance to accomplish error free, substantial, and effective plan of care
Overview
20
20
years of professional experience
Work History
PHLEBOTOMY 2
WellStar North Fulton Hospital
Roswell, GA
10.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Maintain cleanliness and organization of the laboratory environment
Collaborate and exhibits strong communication, both verbal and written with healthcare professionals to ensure efficient workflow in the clinical laboratory , and to address concerns and explaining procedures clearly.
Possess strong knowledge of medical terminology and physiology relevant to specimen collection.
Familiar with laboratory techniques and processing including specimen processing
Perform venipuncture and capillary blood sampling to collect specimens for laboratory testing.
Ensure proper identification of patients and specimens to maintain accuracy on testing.
Process and label specimens according to established protocols.
Adhere to safety protocols and infection control measures during all procedures
Certified Medical Assistant/Office Manager
Huggins Medical Group
Douglasville, GA
12.2006 - 11.2022
Administered patient care and assisted with examinations in a fast-paced clinical environment.
Supported healthcare team in delivering high-quality patient services through effective communication and collaboration.
Trained new staff on operational procedures, promoting best practices for patient care and office efficiency.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Educated patients on treatment plans, medications, and preventive health measures to enhance understanding and compliance.
Monitored vital signs and documented changes to ensure timely medical interventions as needed.
Strong knowledge of medical terminology and physiology relevant to specimen collection.
Perform venipuncture and capillary blood sampling to collect specimens for laboratory testing
Ensure proper identification of patients and specimens according to established protocols to maintain accuracy on testing.
Prepare specimens for processing according to laboratory requirements
Knowledgable with ATHENA, Practice Fusion, EPIC, and Eclinical EMR systems
Medical billing and coding. Communicated and submitted requests to insurance companies for billing, prior authorization and referrals
Education
Certified Medical Assistant - Medical Assisting
Fortis College
Smyrna, GA
01-2007
Skills
Advanced phlebotomy collection techniques, expert proficiency in venipuncture, capillary sticks and arterial punctures
Safety and Infection control
Familiar with order of draw, specimen labeling and LIS