Lorie Peoples
Fulton,USA
Summary
Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.
Overview
14
14
years of professional experience
Work History
OPERATION SPECIALIST I - LOCKBOX
Cadence Bank
08.2021 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
- Collected, arranged, and input information into database system.
DENTAL ASSISTANT
Tupelo Smiles
07.2015 - 08.2021
- Provided exceptional patient care as Dental Assistant at Tupelo Smiles, enhancing treatment efficiency and comfort.
- Streamlined procedures, reducing chair time significantly.
- Meticulously managed patient records and dental equipment, ensuring compliance with stringent hygiene standards.
- Optimized inventory management, minimizing waste.
- Offered compassionate support to anxious patients, creating a welcoming environment. Collaborated with dentists to deliver comprehensive care plans.
- Implemented innovative patient education techniques, boosting treatment acceptance rates. Assisted in complex procedures, contributing to successful outcomes.
DENTAL ASSISTANT
Happy Smiles
08.2011 - 08.2015
- Assisted dentists with procedures, enhancing patient care and efficiency.
- Managed patient records, ensuring accuracy and confidentiality.
- Educated patients on oral hygiene, improving compliance and health outcomes.
- Prepared and sterilized instruments, maintaining a safe clinical environment.
- Offered compassionate care to anxious patients, significantly improving their dental experiences. Collaborated with dentists to ensure seamless treatments.
- Meticulously maintained sterilization protocols, ensuring a safe environment. Precisely prepared dental materials, contributing to successful procedures.
- Streamlined appointment scheduling, reducing wait times and increasing patient satisfaction. Contributed to practice growth through excellent service delivery.
Education
High School -
Itawamba Agricultural High School
Fulton, MS05.1992
Skills
- Data Management
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Self motivation
- Professionalism
- Adaptability
- Team Collaboration
- Inventory Control
- Operational efficiency
Timeline
OPERATION SPECIALIST I - LOCKBOX
Cadence Bank
08.2021 - Current
DENTAL ASSISTANT
Tupelo Smiles
07.2015 - 08.2021
DENTAL ASSISTANT
Happy Smiles
08.2011 - 08.2015
High School -
Itawamba Agricultural High School