Lorie Raymond
Plainville,CT
Summary
Driven and innovative, significantly enhanced customer satisfaction at Flambeau Luxe by crafting unique candle designs, demonstrating exceptional problem-solving abilities and customer service skills. Expert in streamlining processes and maintaining high-quality standards, background also includes efficient packing and safety at Amazon, showcasing critical thinking and computer proficiency.
Overview
10
10
years of professional experience
Work History
Pit Operator
Amazon
Cromwell, CT
10.2024 - Current
- Currently in training for this new position since rehire.
- Contribute to team goals by providing support during high-stress situations, ensuring smooth operations.
- Increase productivity through effective communication and collaboration with team members.
- Will be trained and certified to operate a pit that lifts a cage up to 45' to retrieve and stowe merchandise that is physically pulled or placed by hand.
- Load, sticker and wrap pallets on the dock for inbound.
Warehouse Packer
Amazon
North Haven, CT
10.2023 - 05.2024
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Candle Maker
Flambeau Luxe
Plainville, CT
11.2022 - Current
- Increased customer satisfaction by creating visually appealing, unique candle designs tailored to clients'' preferences.
- Reduced production time with efficient work processes and streamlined manufacturing techniques.
- Collaborated closely with event planners for bespoke creations designed exclusively for weddings, corporate events or other special occasions.
- Enhanced candle quality by utilizing precise measurements and implementing strict quality control measures.
Education
Certifications - AWS CLOUD SOLUTIONS ARCHITECT
Udemy Online Platform
Online USAGED-High Honors In Science - Business And Art
Plainville High School
Plainville, CT06.1992
Skills
Customer Service Oriented
Active Listening
Critical Thinking
Invoice Adjustment
Computer Proficiency
Conflict Resolution
Payment Processing
Accuracy and Attention to Detail
Strong Problem Solver
QuickBooks proficient
Timeline
Pit Operator
Amazon
10.2024 - Current
Warehouse Packer
Amazon
10.2023 - 05.2024
Candle Maker
Flambeau Luxe
11.2022 - Current
Certifications - AWS CLOUD SOLUTIONS ARCHITECT
Udemy Online Platform
GED-High Honors In Science - Business And Art
Plainville High School