Lorie Sanchez
Fridays Restaurant
Los Angeles ,CA
9
years of professional experience
Dynamic security professional with proven expertise in monitoring and maintaining safety at Fridays Restaurant. Skilled in access control and complex problem-solving, I excel in creating a welcoming atmosphere while ensuring swift incident resolution. Recognized for exceptional communication and proactive surveillance, I foster a secure environment for patrons and staff alike.
Work History
Security Guard
5 Months- Monitored premises to ensure safety of patrons and staff.
- Conducted regular patrols to deter potential security issues.
- Assisted in managing crowd control during peak hours.
- Responded promptly to incidents, ensuring swift resolution.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Cashier
3 Years 3 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Implemented best practices for handling returns and exchanges, reducing processing time significantly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
8 Years- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experiences.
- Maintained accurate cash drawer and balanced at shift end.
- Assisted in training new cashiers on operational procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma
Skills
Verbal and written communication
Security camera monitoring
Patrolling
Workplace safety
Complex Problem-solving
Security operations experience
Access control
Reporting skills
Timeline
Security Guard
Fridays Restaurant
08.2018 - 01.2019Read More
Cashier
Wal-Mart
03.2015 - 06.2018Read More
Cashier
State Bros Groceries
04.2010 - 04.2018Read More
Bell Gardens
High School Diploma
Read More