Lori L Mazzi
La Vista,NE
Summary
Dynamic Registered Dental Assistant with a proven track record at Oral Surgery Associates, excelling in patient care and education. Skilled in electronic charting and time management, I enhanced operational efficiency and patient communication, leading to improved appointment scheduling and follow-up processes. Committed to fostering a collaborative team environment and ensuring compliance with safety standards.
Overview
13
13
years of professional experience
Work History
Registered Dental Assistant
Oral Surgery Associates
05.2017 - Current
- Assisted in surgical procedures, ensuring instruments and materials were prepared and sterile.
- Monitored patient comfort levels during procedures, providing reassurance and support as needed.
- Educated patients on pre and post-operative care, enhancing recovery experience and compliance with instructions.
- Streamlined inventory management processes, resulting in improved supply availability for surgical procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Maintained a positive attitude while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Collaborated with dental team members to deliver comprehensive care for all patients.
Registered Dental Assistant
Midwest Oral Surgery Associates
06.2013 - 05.2017
- Trained new staff on best practices for patient care and operational protocols, fostering a collaborative work environment.
- Implemented quality control measures to ensure adherence to safety standards and regulatory compliance in the clinic.
- Collaborated with oral surgeons to develop efficient workflow strategies that minimized procedure times without sacrificing quality.
- Led initiatives to enhance patient communication systems, improving appointment scheduling and follow-up processes.
Education
Houston Dental Assistant School RDA And Radiology
Katy, TXAssociate Degree Sales And Marketing -
Nebraska College of Business
Omaha, NESkills
- Time management capabilities
- Oral hygiene education
- Electronic charting
- Detail-oriented mindset
- Patient care excellence
- Team collaboration
- Continuing education commitment
Timeline
Registered Dental Assistant
Oral Surgery Associates
05.2017 - Current
Registered Dental Assistant
Midwest Oral Surgery Associates
06.2013 - 05.2017
Houston Dental Assistant School RDA And Radiology
Associate Degree Sales And Marketing -
Nebraska College of Business