Lorin Garcia
Nampa,ID
Summary
Detail-oriented professional with strong proficiency in data entry and digital literacy, emphasizing accuracy and security in sensitive data management. Committed to leveraging exceptional interpersonal skills and strategic planning expertise to contribute effectively within a collaborative team environment. Proven multitasking abilities support team objectives while ensuring high-quality outcomes. Ready to bring a proactive approach to problem-solving and enhance overall operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Security Finance
Nampa, Idaho
09.2025 - Current
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Processed loan applications, including verifying customer information and preparing documents.
- Collected required documentation from applicants and followed up on missing items.
- Displayed excellent attention to detail when verifying accuracy of borrower's personal information entered into the system.
- Maintained strict confidentiality with sensitive financial and personal information.
- Processed payments for customers using a variety of payment methods including debit card, cash, check and money order.
- Proficiently entered high volumes of data into database systems, ensuring accuracy and consistency.
- Maintained comprehensive records by organizing and filing documents systematically for easy retrieval.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Make over 150 calls a day
Retail Sales Associate
Bath and Body Works
Nampa, Idaho
08.2024 - 11.2025
- Operated POS cash register, ringing up and cashing out customers.
- Regularly assisted customers in finding products in store.
- Replenished products and stock throughout the store, as well as redesigned shelves and tables with newly marketed displays.
- Processed returns and exchanges in accordance with store policies.
- Fulfilled 25+ online orders per day.
- Counted, sorted, and put away inbound truck shipments on a biweekly basis.
- Frequently closed the store by carefully following cleaning and organizational procedures.
- Collaborated with leadership to verify till accuracy on a daily basis.
- Built and deconstructed furniture and props for display on the sales floor.
- Updated marketing, labels, promotions, and other signage to match seasonal designs and pricing.
- Trained new employees on multiple duties of the role.
Customer Service Specialist
Best Buy
Nampa, Idaho
09.2010 - 10.2014
- Processed over 20 returns and exchanges a day, home deliveries, and other product related tasks.
- Operated the storefront cash register.
- Trained new employees in customer service, geek squad, and other areas of the business.
- Managed customer complaints and escalations.
- Fulfilled online and in store orders by working cross departmentally with the warehouse team.
- Answered and directed phone calls and other customer inquiries.
- Counted safe deposits, cash registers, and audited missing money or off balance tills on a bi-weekly basis.
- Skimmed cash registers on a daily basis to remain in compliance with store policy.
- Processed customer credit card applications, while maintaining confidentiality and privacy of their paperwork.
- Diagnosed computer hardware, packaged and processed hardware for shipping, transferred cell services of new device purchases, set up appointments and managed calendars.
Developmental Technician
Advocates for Inclusion
Nampa, Idaho
09.2009 - 04.2010
- Helped mentally and physically disabled individuals with behavioral therapy to improve their interpersonal relational skills on a one-on-one basis.
- Worked with disabled individuals to meet developmental objectives including improving balance, writing, memorization skills, and temporal awareness.
- Supervised daily walks and other public events.
- Took detailed notes and filled out paperwork regarding the patients' daily tasks, challenges, and struggles for frequent review.
- Managed customer complaints and escalations.
Education
Associate of Arts - General Studies
Bringham Young University
Idaho07-2012
Skills
- Data Entry
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Self-motivation and initiative
- Positive Attitude
- Time Management/ Prioritization
- Adaptability and Agility
- Planning and Coordinating
- Interpersonal Skills
- Multitasking
- Communication Skills
- Patience and Empathy
- Microsoft Office 365
Certification
IRS Tax Certified Preparer, 2026
Timeline
Assistant Manager
Security Finance
09.2025 - Current
Retail Sales Associate
Bath and Body Works
08.2024 - 11.2025
Customer Service Specialist
Best Buy
09.2010 - 10.2014
Developmental Technician
Advocates for Inclusion
09.2009 - 04.2010
Associate of Arts - General Studies
Bringham Young University