Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Lorinda Decello

Warren,OH

Summary

Dynamic professional with a proven track record at Kisling, Nestico & Redick, excelling in case management and team leadership. Achieved organizational goals by streamlining operations and enhancing productivity through effective coaching. Skilled in client relations and problem-solving, driving successful outcomes in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Pre-Litigation Team Lead

Kisling, Nestico & Redick
Poland, USA
04.2023 - Current
  • Streamlined management of 180 cases, achieving organizational objectives efficiently.
  • Directed case strategies focused on settlements to ensure effective resolutions.
  • Guided paralegals through training programs, boosting productivity and skills.
  • Communicated case updates to clients, fostering engagement and understanding.
  • Coordinated daily time allocation to optimize task completion across the team.
  • Led professional development initiatives to enhance team performance and capabilities.
  • Engaged with insurance agents for successful liability acceptance, enhancing operational success.
  • Facilitated accounts payable tasks to improve office manager's operational efficiency.

Property Manager Office Administrator

Austintown Self Storage
Austintown, USA
10.2006 - 02.2023
  • Managed petty cash for office activities to ensure proper accountability.
  • Achieved 98% customer satisfaction through effective conflict resolution and problem-solving.
  • Oversaw maintenance of office facilities by collaborating with repair contractors.
  • Optimized payment collection systems, reducing collections by 75%.
  • Maintained organized electronic and paper filing systems for efficient information retrieval.
  • Administered operations catering to needs of over 500 tenants, increasing revenue by 4% annually.
  • Coordinated comprehensive administrative functions, including communications and financial processing.
  • Organized community service initiatives to strengthen community engagement.

Education

BBA - Organizational Psychology And Business Development

American InterContinental University
Hoffman, IL
05.2006

Skills

  • Administration and operations management
  • Office supply inventory management
  • Collections and billing procedures
  • Effective written and verbal communication
  • Client relations
  • Team leadership
  • Case management
  • Report preparation and analysis
  • Problem-solving strategies
  • Customer relationship management
  • Insurance coordination
  • Coaching and mentoring
  • Performance monitoring

Accomplishments

  • Goal Crusher Award-2024

References

References available upon request.

Timeline

Pre-Litigation Team Lead

Kisling, Nestico & Redick
04.2023 - Current

Property Manager Office Administrator

Austintown Self Storage
10.2006 - 02.2023

BBA - Organizational Psychology And Business Development

American InterContinental University

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