Lorissa Ramos

• Achieved measurable success in establishing and nurturing broker relationships.
• Cultivated strategic partnerships with brokers, resulting in new patient growth.
• Expanded market presence through targeted relationship-building strategies.
• Demonstrated strong industry knowledge to enhance collaboration and trust.
• Supported mission of delivering high-quality, value-based care to seniors nationwide by enhancing broker engagement.
• Collaborated with team members to improve patient care processes.
• Participated in team meetings to discuss patient care strategies.

• Experienced Senior Sales Manager with expertise in strategic planning fostered over ten years in the Medicare industry.
• Proficient in counseling and coordinating sales teams to promote success and productivity.
• Develop strategic sales plans to achieve sales targets and business objectives by analyzing market trends, customer needs, and the competitive landscape to identify sales opportunities and drive growth.
• Manage a team of 10 with two roles of Sales Agent and Community Outreach Coordinator.
• Doubled DFW, Houston, and San Antonio market team size in seven months, significantly enhancing regional sales capabilities.
• Conducts sales research and competitive analysis to identify market gaps, differentiate the company's offerings, and provide key input for product development and marketing initiatives.
• Guides team performance through regular, timely feedback as well as the formal performance review process to ensure the delivery of exceptional services and support a culture of continuous improvement.
• Conducted product training and demonstrations, promoting consumer awareness and driving revenue through targeted branding and acquisition initiatives.
• Collaborated with senior executives to evaluate performance in regional areas and develop strategies to expand revenue generation.
• Executed successful marketing campaigns to generate new business and expand customer base as well as trade shows.
• Established strong customer relationships, building recommendations and loyalty.
• Maintained comprehensive product and service knowledge for accurate, informative customer advice.
• Attended meetings and conferences to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
• Supported 4-7 captive agents by providing training and resources for effective market engagement. in territory development, marketing, and training.
• Develop marketing strategies and campaigns including events and sponsorships.

Coordinated with broker agents to achieve regional sales objectives Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues Collaborated with senior executives to evaluate performance in regional areas and develop strategies to expand revenue generation Executed marketing campaigns and participated in trade shows to generate new business and expand customer base Generated sales reports and forecasts to analyze performance and track progress

• Led regional sales initiatives to promote healthcare solutions across diverse markets.
• Coordinated with cross-functional teams to align sales strategies with organizational goals.
• Developed training programs for new sales staff to enhance product knowledge and skills.

• Created and executed marketing strategies and campaigns, including events and sponsorships to enhance visibility
• Supported 4-7 captive agents in territory development, marketing initiatives, and training programs
• Nurtured relationships with key accounts in territory to enhance customer satisfaction and support
• Communicate with the regional manager and director for weekly support and strategic planning for agents

• Assisted clients in understanding insurance policies and coverage options.
• Developed strong relationships with clients through effective communication and support.
• Conducted thorough needs assessments to identify appropriate insurance solutions.
• Researched industry trends to stay informed about competitive products and services.
• Participated in training sessions to improve sales techniques and product knowledge.
• Assisted clients in selecting appropriate coverage options for their needs.
• Identified cross-selling opportunities among existing customers.
• Ensured that all required documents are properly filled out before submission.
• Followed up with clients regularly to ensure satisfaction with services provided.