Lorna Hall
Franklin,VA
Summary
Professional job seeker with a great work ethic, offering experience and successful management of operations across various departments and positions. Detail-oriented team player who will maintain quality of service and products, and is eager to help achieve company goals as a Production Technician with Keurig Dr. Pepper.
Overview
11
11
years of professional experience
Work History
Team Leader Manager/ Digital Online Sales Assoc.
Walmart
03.2023 - 04.2024
- Led employee relations through effective communication, coaching, training, and development.
- Achieved production goals through availability of in stock merchandise and feature planning , aiding business growth.
- Improved customer relations as well as resolved any issues quickly.
Communications Operator/Police Records Technician
Suffolk Police Department
04.2022 - 01.2023
- Graduated basic academy for 911 and received my Virginia Crime Information Network (VCIN) certification.
- Multi-tasking various sources of information to ensure situational awareness during emergencies
- Performed data entry operations to update database and meet daily deadlines as records technician.
- Organized work to meet production goals.
Income Maintenance CW/ Transport Coordinator
Hyde County Department Of Social Services
06.2018 - 06.2021
- Planned and supervised Medicaid and Title VI transportation itineraries.
- Determined if applicants met eligibility for public assistance programs and managed large caseloads of diverse clients.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Dental Assistant/ Medical Records Specialist
County Of Dare
02.2016 - 05.2018
- Provided chairside assistance during examinations and sanitized trays, instruments, and surfaces for patient safety.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Managed secure transfer of medical records between facilities, ensuring compliance of confidentiality and HIPAA regulations.
Administrative Assistant
Hyde County Transit
10.2013 - 10.2015
- Managing budgets, scheduled appointments and organized itineraries.
- Improved daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted in onboarding new employees, providing training sessions, and coordinating orientation schedules to ensure smooth integration into the team.
Education
Certification - Dental Assisting II
Martin Community College
Williamston, NC08.2011
High School Diploma -
Pungo Christian Academy
Belhaven, NC05.1987
Skills
- Workload Management
- Problem Solving
- Teamwork/ Collaboration
- Communication
- Productive
- Safety Procedures/ Maintaining Safe Environment
- Detail Oriented
- Trustworthy and Reliable
Additional Information
- References and extensive employment history upon request.
Timeline
Team Leader Manager/ Digital Online Sales Assoc.
Walmart
03.2023 - 04.2024
Communications Operator/Police Records Technician
Suffolk Police Department
04.2022 - 01.2023
Income Maintenance CW/ Transport Coordinator
Hyde County Department Of Social Services
06.2018 - 06.2021
Dental Assistant/ Medical Records Specialist
County Of Dare
02.2016 - 05.2018
Administrative Assistant
Hyde County Transit
10.2013 - 10.2015
Certification - Dental Assisting II
Martin Community College
High School Diploma -
Pungo Christian Academy