Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorna P Feril

HOLLISTER,CA

Summary

Dynamic operations manager with a proven track record at Family Dental Care Inc, excelling in data-driven decision-making and quality assurance. Enhanced communication and reduced miscommunications, achieving financial targets while ensuring high-quality standards. Skilled in customer service and operations management, fostering a collaborative environment that drives success.

Overview

47
47
years of professional experience

Work History

Manager of Operations

Family Dental Care Inc
08.1997 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Registered Nurse

Ascension Home Health
03.2023 - 02.2025
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Home Health Nurse

Procare Home Health
11.2014 - 05.2017
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
  • Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
  • Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.

Home Health Nurse

San Benito Home Health
08.2006 - 01.2009

Registered Nurse

Hazel Hawkins Hospital
08.1992 - 02.2001
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints, and current symptoms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Registered Nurse - Charge Nurse

Elston Nursing Home
10.1988 - 08.1989
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.

Insructor Level2

Mariano Marcos State University
06.1978 - 06.1988
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Education

Bachelor of Science - Nursing

Mariano Marcos State University
Philippines
05-1985

Bachelor of Science - B.S.Biology

Saint Louis University
Baguio City Philippines
06-1982

Skills

  • Data-driven decision-making
  • Customer service
  • Quality assurance
  • Operations management

Timeline

Registered Nurse

Ascension Home Health
03.2023 - 02.2025

Home Health Nurse

Procare Home Health
11.2014 - 05.2017

Home Health Nurse

San Benito Home Health
08.2006 - 01.2009

Manager of Operations

Family Dental Care Inc
08.1997 - Current

Registered Nurse

Hazel Hawkins Hospital
08.1992 - 02.2001

Registered Nurse - Charge Nurse

Elston Nursing Home
10.1988 - 08.1989

Insructor Level2

Mariano Marcos State University
06.1978 - 06.1988

Bachelor of Science - Nursing

Mariano Marcos State University

Bachelor of Science - B.S.Biology

Saint Louis University

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