LORNA Y. COTTO RIVERA
Jarrell,TX
Summary
Goal-oriented Administrative Executive dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational, and strategic planning abilities.
Overview
25
25
years of professional experience
Work History
PEIMS/School Registrar
Georgetown Independent School District
08.2020 - Current
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Collaborated with school administrators to develop efficient scheduling strategies, optimize course availability, and maximize staff resources.
- Facilitated smooth transitions for incoming students by coordinating their placement testing schedules and advising appointments prior to enrollment.
Eligibility Worker I
Texas Health and Human Services Commission
05.2019 - 08.2020
- Interviewed applicants and recipients in person or telephone calls to obtain eligibility for public assistance programs
- Evaluated data from various sources to enter information into a computer-based electronic program
- Computed and authorized benefits based on eligibility determinations
- Processed work in accordance with state and federal regulations and established procedures guidelines and time frames.
ESL Aide
Georgetown ISD Forbes Middle School
08.2017 - 05.2019
- Assisted lead ESL teacher in determining each student's individual learning needs
- Provided support in handling in-class behavior by both modeling and implementing standards for ethical conduct
- Provided individual attention to students with special needs, while focusing on their comfort and wellbeing
- Created and maintained accurate and updated records of each student and ensured that all student information was kept confidential
- Assisted Teachers with parent conferences, meetings
- Provided translation services during ARD meetings and other duties.
Teacher's Aide - Behavioral ILC
Georgetown ISD Forbes Middle School
08.2016 - 05.2017
- Tutored students individually and in small groups
- Provided input to the teacher on development and revision of IEP's prior to the scheduled annual IEP meetings
- Communicated nonverbally with children to provide them with comfort, encouragement, and positive reinforcement
- Created strategies to meet the needs of mentally and physically disabled students
- Implemented and taught a life skills program
- Redirected students using Positive Behavior Support.
Teacher's Aide - PASS Program
Georgetown ISD Forbes Middle School
08.2015 - 05.2016
- Established and maintained working relationships with students, parents, teachers, and other district employees
- Supported teacher in controlling behavioral and emotional occurrence
- Provided guidance to students in independent study and corrective programs as directed by the teacher
- Monitored student's behaviors during class and other school activities
- Provided input to teachers on development and revision of BIP's
- Encouraged students to persevere with challenging tasks.
SALES EXECUTIVE
PEPE ABAD TOYOTA, SCION, NISSAN, KIA
04.2000 - 11.2014
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Quoted prices, credit terms and other bid specifications
- Identified prospective customers by using business directories and following leads from existing clients
- Wrote sales contracts for orders obtained and submitted for processing
- Selected the correct products based on customer needs, product specifications and applicable regulations
- Created sales contracts with on- and off premise accounts
- Created strategic brand building events to expand the current product portfolio
- Recorded accurate and efficient records in the customer database.
Education
Certification - Certification
Texas Educator Certificate- Educational Aide
Georgetown, TX10.2015
BBA - Business Management
UNIVERSITY OF PUERTO RICO
Cayey, PR05.2002
Skills
- Fluently Bilingual (English & Spanish)
- Persuasive Negotiator
- Strong interpersonal skills
- Good writing and Oral skills
- Fast Learner
- Conflict resolution techniques
- First Aid and CPR Certified
- Positive outlook
- Customer Service
- State Approved Paraprofessional
- Leadership Qualities
- Software Knowledge
References
- Yahaira Velez, Personal Reference, 254-415-9468
- Jennifer Guidry, Assistant Principal Forbes Middle School, 512-876-6200
- Jill Olson, ELAR Teacher, 512-297-4152
- Jana Rea, ESL Teacher, 214-675-3448
- Justin del Bosque, Principal Forbes Middle School, 512-943-5150
Timeline
PEIMS/School Registrar
Georgetown Independent School District
08.2020 - Current
Eligibility Worker I
Texas Health and Human Services Commission
05.2019 - 08.2020
ESL Aide
Georgetown ISD Forbes Middle School
08.2017 - 05.2019
Teacher's Aide - Behavioral ILC
Georgetown ISD Forbes Middle School
08.2016 - 05.2017
Teacher's Aide - PASS Program
Georgetown ISD Forbes Middle School
08.2015 - 05.2016
SALES EXECUTIVE
PEPE ABAD TOYOTA, SCION, NISSAN, KIA
04.2000 - 11.2014
Certification - Certification
Texas Educator Certificate- Educational Aide
BBA - Business Management
UNIVERSITY OF PUERTO RICO
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