Lorra Chin
15407 Wildwood Lake Dr
Houston,TX
Summary
Dynamic Merchandiser with a proven track record at Sam's Club, enhancing customer satisfaction and boosting sales through expert merchandise planning and effective sales techniques. Skilled in stock replenishment and pricing, with a friendly and outgoing demeanor. Excelled in volunteer roles, demonstrating strong interpersonal skills and a commitment to community service.
Overview
4
4
years of professional experience
Work History
Merchandiser
Sam's Club
08.2022 - 06.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
- Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
- Boosted sales through effective collaboration with marketing team on promotional displays.
- Increased customer engagement by providing knowledgeable product recommendations.
Volunteer
Houston Food Bank
01.2019 - 12.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Provided emotional support and companionship to elderly in community homes.
- Facilitated better healthcare access by volunteering at free clinics.
- Encouraged community gardening efforts to promote sustainable living.
Education
Bachelor of Science - Psychology
Texas State University
601 University Blvd San Marcos, TX 05.2001 -
High School Diploma -
George Bush Hich School
6707 FM 1464 Richmond Tx 77407 05.2001 -
Skills
Stock replenishment
Sales techniques
Cost analysis
Merchandise planning
Active listener
Maintaining stock levels
Friendly and outgoing
Stock rotation
Pricing and shelf labeling
Timeline
Merchandiser
Sam's Club
08.2022 - 06.2023
Volunteer
Houston Food Bank
01.2019 - 12.2019
Bachelor of Science - Psychology
Texas State University
05.2001 -
High School Diploma -
George Bush Hich School
05.2001 -