Summary
Overview
Work History
Education
Skills
Timeline
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Lorra Chin

15407 Wildwood Lake Dr
Houston,TX

Summary

Dynamic Merchandiser with a proven track record at Sam's Club, enhancing customer satisfaction and boosting sales through expert merchandise planning and effective sales techniques. Skilled in stock replenishment and pricing, with a friendly and outgoing demeanor. Excelled in volunteer roles, demonstrating strong interpersonal skills and a commitment to community service.

Overview

4
4
years of professional experience

Work History

Merchandiser

Sam's Club
08.2022 - 06.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
  • Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Increased customer engagement by providing knowledgeable product recommendations.

Volunteer

Houston Food Bank
01.2019 - 12.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Supported animal welfare, caring for animals and facilitating adoption events.
  • Provided emotional support and companionship to elderly in community homes.
  • Facilitated better healthcare access by volunteering at free clinics.
  • Encouraged community gardening efforts to promote sustainable living.

Education

Bachelor of Science - Psychology

Texas State University
601 University Blvd San Marcos, TX
05.2001 -

High School Diploma -

George Bush Hich School
6707 FM 1464 Richmond Tx 77407
05.2001 -

Skills

Stock replenishment

Timeline

Merchandiser

Sam's Club
08.2022 - 06.2023

Volunteer

Houston Food Bank
01.2019 - 12.2019

Bachelor of Science - Psychology

Texas State University
05.2001 -

High School Diploma -

George Bush Hich School
05.2001 -

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Lorra Chin15407 Wildwood Lake Dr