Lorraine De Vries
Palm Desert,CA
Summary
Personable Mortgage Specialist with 16-year background in developing and maintaining customer relationships in 16 industry. Sound knowledge of federal regulations and underwriting processes. Skilled in evaluating financial histories of clients and building network of money lenders and buyers. Hardworking and flexible individual with 50 hours of availability per week, including weekends and evenings.
Overview
10
10
years of professional experience
Work History
Mortgage Specialist
Change Home Lending
02.2022 - Current
- Remained updated with latest information related to mortgage products and services being offered.
- Motivated and developed employees by creating incentives to encourage employees to excel and maintain low turnover rate.
- Creatively solved business problems while specializing in organizational development, marketing and production management with track record of meeting revenue and profit goals.
- Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
Senior Mortgage Specialist
PRMI Group
03.2018 - 02.2022
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Transaction Coordinator
Sotheby's International
03.2014 - 01.2018
- Evaluated and negotiated contracts to procure favorable financial terms.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Seamless contract management while meeting closing timeframes. Assisting escrow, closing, and marketing materials
- Assist Agents in all aspects of the transaction while meeting closing timelines.
- Final Statements for accounting
- Maintain a professional , organized, and a 5 star experience in overall satisfaction.
- 10 years of experience in Real Estate
Education
BBA -
WWU
Bellingham, WA06.1998
Skills
Timeline
Mortgage Specialist
Change Home Lending
02.2022 - Current
Senior Mortgage Specialist
PRMI Group
03.2018 - 02.2022
Transaction Coordinator
Sotheby's International
03.2014 - 01.2018
BBA -
WWU
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