Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lorraine Garbacz

Mullica Hill,NJ

Summary

Self-motivated HR Generalist, who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Experienced Retail Associate offering 28 years providing detailed documentation, reporting and data tracking. @ years of Supply Chain success supporting the stores and customers. Talent for handling various associate needs and activities. Sophisticated with background elevating customer experiences, improving operations and increasing service quality and performance.

Overview

28
28
years of professional experience

Work History

HR Generalist

The Home Depot Inc
01.2022 - Current
  • Reviewed and screened applicant resumes to identify qualified candidates to open new facility successfully.
  • Successfully supported team through Pulse of 91 and VOA of 93, reporting top numbers for the company.
  • Forged strong relationships amongst peers to assist in their buildings or have them assist here.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.

Associate Coordinator/HR Administrator

Home Depot
08.2019 - 12.2021
  • Hire in new associates and complete their onboarding process.
  • Maintain training for all associates
  • Create schedules for all store associates using FAST
  • Input time corrections and vacation/personal time using Kronos
  • Resolved employment-related disputes through proactive communication.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Coached employees through day-to-day work and complex problems.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.

Receiving Administrator

Home Depot
11.1995 - 08.2019
  • Accounts payable
  • Process all receipts and ensure correct inventory counts
  • Research decremented receipts
  • Process RTVs and ensure RGAs are processed
  • Scheduled dock appointments for proper freight flow

Education

Associate of Arts - Elementary Education

Rowan College At Gloucester County
Sewell, NJ
05.1992

No Degree - Clinical Child Psychology

Glassboro State College
Glassboro, NJ

Skills

  • Coaching and Mentoring
  • Customer Service Delivery
  • Handling Customer Complaints
  • Complex Problem Solving
  • Staff Development and Training
  • Team Management and Supervision
  • Recruitment and Hiring
  • Team Building
  • Conflict Resolution Tactics
  • Orienting New Employees
  • Resolving Complex Issues
  • Networking and Partnership Development
  • Compensation and Benefits
  • Employee Onboarding

Accomplishments

In the past year I have earned a Vice President and President award for my accomplishments within the company. Although I have to say that my greatest accomplishments thus far have been raising three strong daughters and being married to my best friend for the past 25 years. Longevity in my relationship and in my career highlight my strongest attribute, which is loyalty.

Timeline

HR Generalist

The Home Depot Inc
01.2022 - Current

Associate Coordinator/HR Administrator

Home Depot
08.2019 - 12.2021

Receiving Administrator

Home Depot
11.1995 - 08.2019

Associate of Arts - Elementary Education

Rowan College At Gloucester County

No Degree - Clinical Child Psychology

Glassboro State College

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Lorraine Garbacz