Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Open To Work
Hi, I’m

Lorraine Garcia

Ocala,USA
Lorraine Garcia

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Assistant Property ManagerLeasing Consultant (Part-time) tempPortability SpecialistPermit SpecialistEligibility Specialist

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Ocala, USA, USOcala, FL
Open to relocation: Yes

Salary Range

$15/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week

Summary

Specialist in Property Management and Customer Service Management as well as a exceptional Administrative Assistant. Bachelors in culinary arts with a Minor in Hotel Management. Looking for the opportunity to grow in one of my specialty experiences. For which I can make a career in and grow not only on a personal level but a professional. Willing to relocate: Anywhere Authorized to work in the US for any employer

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

21
years of professional experience
1
Certification

Work History

AMC. LLC
Ocala, FL

Assistant Property Manager
08.2024 - 06.2025

Job overview

  • Assisting the PM with daily duties and AR’s IR’s and making sure all HUD and LIHTC regulations are met. Also attending to the maintenance supervisor and the tenants needs making sure apartments are move in ready and also section 8 certified. Also following all compliance regulations for state and property guidelines

Adams Bay Apartments
Ocala, FL

Leasing Consultant (Part-time) temp
12.2024 - 02.2025

Job overview

  • Temp position but I assisted with move in’s and getting the required paper work in order to be approved by compliance and getting tenants set up for new apartments through HUD

Ocala Housing Authority
Ocala, FL

Portability Specialist
09.2023 - 08.2024

Job overview

  • Answering phones and routing them to the correct department. Handled a combination of inbound/ outbound calls averaging 50-60 calls a day. Helping tenants transfer their HCV vouchers while setting up move in and landlord packets. Helping tenants check in, receive their rent payments as well as assisting other departments in projects.
  • Reason for gap: Looking for new opportunities.

City of Dunnellon
Dunnellon, FL

Permit Specialist
01.2023 - 05.2023

Job overview

  • Processing permits, making sure all documents are correct as well as researching city code to make sure all permits are in ordinance. Verify city zoning laws are in ordinance.

Florida Department of Children and Families
Ocala, FL

Eligibility Specialist
02.2022 - 01.2023

Job overview

  • Eligibility specialist for Florida families helping with their Medicaid and food assistance options

BOCC Sumter County
Wildwood, FL

Development Technician
12.2021 - 01.2022

Job overview

  • Assist in approving Building permits as well as mechanical and all other permits applied for. Approve or Deny building site plans and all other clerical and administrative work.
  • Verified client information
  • Reason for gap: Looking for new opportunities.

Sun Kool Air Conditioning
Wildwood, FL

Administrative Assistant
08.2020 - 09.2021

Job overview

  • Front sales room receptionist, taking walk in customers. Administrative assistant to VP of Sales.
  • Responsible for closing all new account as well as up selling. Also responsible for registering units for rebates and warranty. Worked closely with the nearest counties on permits and licensing for installations and inspections.

Tri- State Distributors
Ocala, FL

Front Sales
06.2018 - 08.2020

Job overview

  • Was responsible for incoming sales face to face, via email, or over the phone.
  • Also kept records of inventory. Problem solved customers issues when it came to gas and fireplace parts and questions as well as grills and mobile home items.
  • Reason for gap: Looking for new opportunities.

SITEL
Ocala, FL

Technical Support Representative (Geek Squad)
02.2017 - 04.2018

Job overview

  • Provide tier 1 technical support to all incoming customers via phone
  • Ensure all customer issue and concerns are handled in a timely and positive manner
  • Troubleshoot computer, program, and other technical issues while providing exceptional customer service
  • Reason for gap: Looking for new opportunities.

TIME WARNER CABLE / SPECTRUM
Flushing, NY

Customer Service Manager
01.2015 - 12.2017

Job overview

  • Assisted customer with account inquiries and resolutions
  • Provided troubleshooting assistance, upgrades, and new lines of business
  • Worked closely with quality assurance to ensure highest service level was provided on all calls

W New York - Times Square
New York, NY

Executive Sous Chef/Banquet Chef
02.2004 - 03.2015

Job overview

  • As the banquet sous chef plays a crucial role in the kitchen, particularly during large events and functions. Here are some of the key duties they typically perform:
  • Assisting the Executive Chef: The sous chef supports the executive chef in managing the kitchen staff and operations. This includes delegating tasks and ensuring that the food preparation aligns with the event's menu.
  • Food Preparation and Cooking: As the sous chef I was responsible for preparing and cooking dishes for banquets, ensuring that each dish meets the establishment's quality and presentation standards.
  • Menu Planning: They may contribute to menu planning, especially for special events, by providing input on seasonal ingredients, dietary restrictions, and portion sizes.
  • Inventory Management: Monitoring inventory levels and assisting with ordering supplies to ensure that the kitchen is well-stocked for events is another important responsibility. This includes placing orders for fresh ingredients and managing food costs
  • Supervising Kitchen Staff: As the sous chef, I trained and supervised kitchen staff, ensuring that they follow proper cooking techniques, safety, and sanitation practices.
  • Quality Control: Maintaining high standards of food quality, taste, and presentation is essential. As sous chef may taste dishes before they are served to ensure consistency.
  • Event Coordination: I often work closely with banquet coordinators and event planners to ensure that the kitchen is aligned with the timing and requirements of each event.
  • Problem Solving: During events, As the sous chef I handle any issues that arise efficiently, whether it's a staffing shortage, ingredient substitution, or equipment malfunction.
  • Cleanliness and Safety: Ensuring that the kitchen adheres to health and safety regulations is critical. As the sous chef oversaw the cleanliness of the kitchen and the proper handling of food.
  • Communication: Effective communication with both the kitchen team and front-of-house staff is vital to coordinate service during events smoothly.

Millennia Housing Management, Ltd
Utica, NY

Project Manager Part time
01.2008 - 02.2010

Job overview

  • Overlooked all property productions and spendings. As well as revenue and maintenance. Overlooked all property budgets, payroll, marketing and new tenants’ approval also maintaining all housing regulations and order

Education

Pedro Falu high school
Puerto Rico

HSD
05-1998

University Overview

Culinary Institute of America
Albany, NY

Bachelor of Arts from Culinary Arts And Hotel Management
08-2004

University Overview

  • [Number] GPA 3.9

Skills

  • Human resources
  • Data entry
  • Customer retention
  • Financial compliance
  • Contract management
  • Local building codes
  • Administrative experience
  • Office management
  • Organizational skills
  • Computer literacy
  • Real estate administrative experience
  • Medical collection
  • Spanish
  • Windows
  • Network Support (7 years)
  • Desktop Support (10 years)
  • Microsoft Outlook (10 years)
  • Office experience (10 years)
  • HVAC (2 years)
  • Property leasing (5 years)
  • Property management tools
  • Tech Support (5 years)
  • Research
  • HIPAA
  • ATS
  • Customer supporthone etiquette
  • Yardi
  • Attention to detail
  • Schedule management
  • Employment & labor law
  • ADP
  • Medical scheduling
  • Retail management
  • Interviewing
  • Social media management
  • Invoice processing
  • Accounts payable
  • crosoft Office (10 years)
  • Productivity software
  • Medicaid
  • Section 8
  • Title processing
  • Mortgage servicing
  • Microsoft Publisher
  • Account management
  • Multifamily properties
  • HR legal compliance
  • Customer issue escalation
  • Team development
  • Staffing management
  • Sales forecasts
  • Equal Employment Opportunity (EEO)
  • UltiPro
  • Hotel experience
  • Customer service
  • Construction permits
  • GPS
  • Office equipment routine maintenance
  • Front desk
  • Order entry
  • IRecruitment
  • Medical administrative support
  • Hospitality
  • Healthcare building
  • Fair Housing regulations
  • Microsoft Excel
  • Host/hostess experience
  • Landlord-tenant law
  • Mail processing
  • Project coordination
  • E-commerce
  • Accounting and finance experience
  • Tenant issue resolution
  • Relationship building and rapport
  • Leasing and sales
  • Unit inspection
  • Staff management
  • Housing regulations
  • Records management
  • Eviction coordination
  • Budget preparation
  • Local and state laws

Certification

  • Driver's License
  • Certified in HIPAA
  • Certified in Section and HUD laws and regulations

Languages

Spanish - Expert
Bilingual
English

Timeline

Leasing Consultant (Part-time) temp
Adams Bay Apartments
12.2024 - 02.2025
Assistant Property Manager
AMC. LLC
08.2024 - 06.2025
Portability Specialist
Ocala Housing Authority
09.2023 - 08.2024
Permit Specialist
City of Dunnellon
01.2023 - 05.2023
Eligibility Specialist
Florida Department of Children and Families
02.2022 - 01.2023
Development Technician
BOCC Sumter County
12.2021 - 01.2022
Administrative Assistant
Sun Kool Air Conditioning
08.2020 - 09.2021
Front Sales
Tri- State Distributors
06.2018 - 08.2020
Technical Support Representative (Geek Squad)
SITEL
02.2017 - 04.2018
Customer Service Manager
TIME WARNER CABLE / SPECTRUM
01.2015 - 12.2017
Project Manager Part time
Millennia Housing Management, Ltd
01.2008 - 02.2010
Executive Sous Chef/Banquet Chef
W New York - Times Square
02.2004 - 03.2015
Pedro Falu high school
HSD
Culinary Institute of America
Bachelor of Arts from Culinary Arts And Hotel Management

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