Lorraine James

I am a certified 200 hour Yoga Instructor, and teach classes part time, and have a daily self practice

• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Increased salon revenue by upselling products and additional treatments during appointments.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
• Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

• Professional Product Division, Sales and Training
• Maintained Elite level salon spending, 75,000+ yearly
• Maintained Brand placement and success
• Planned training Calenders for all field accounts
• Public speaking and Presentations
• Stage shows and Conventions
• New Product launches
• Trained stylists in retail sales and up selling
• Trained stylists in Formulation, Techniques, Application
• Maintained budgets and travel

• Educated. clients on products. and self maintenance
• Maintained retail sales targets
• Upgraded salon brands and conversions
• Built strong and lasting relationships with clients through consistent delivery of services with exceptional results
• Supervised and trained the salon and staff

• I began my career as a Stylist, then proceeded to Head stylist, and after 2 years took leadership as a Spa Director
• Managed spa budget and resources, ensuring optimal efficiency and profitability.
• Increased staff productivity through effective training and performance evaluations.
• Promoted a culture of exceptional customer service among the spa team members.
• Inventory Control
• Exceeded weekly revenue tagets
• Managed teams in Fitness, Beauty, Hair and Front Desk.