Summary
Work History
Education
Skills
Certification
Accomplishments
Timeline
BusinessAnalyst
Lorraine Leftwich

Lorraine Leftwich

Medical Administrative Assistant
Chicago,IL

Summary

Driven Certified Medical Administrative Assistant with proven expertise in patient care excellence and healthcare ethics honed at Symphony Health.

Very skilled in technology ethics and telephone etiquette. While possessing first-rate communication skills and personable demeanor demonstrated across 4 years I am seeking to shift gears into telecommunications (Call Center Representation)

  • Hardworking team player with expertise in completing various clerical tasks and offering staff support.
  • Responsible, punctual and productive professional when working with little to no supervision.
  • Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations.
  • Excellent problem-solver and clear communicator with positive and upbeat personality.
  • Excellent multi-tasker.
  • Knowledge retention


Ultimate mission is to provide the highest quality support in the field of telecommunications.

Work History

CNA Student

Symphony Health
01.2021 - 02.2021
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
  • Improved patient comfort by providing compassionate and empathetic care.

Education

Certified Medical Administrative Assistance Cert;. - Health Administration

Chicago State University
Chicago, IL
08.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Microsoft Excel
  • Paperwork Processing
  • Appointment Scheduling
  • Team Development
  • Administrative Support
  • Microsoft Office Suite
  • Microsoft PowerPoint
  • Recordkeeping strengths
  • Account updating
  • Research
  • Account Management
  • Reading Comprehension
  • Spreadsheets
  • Office equipment proficiency
  • Proofreading
  • Medical terminology knowledge
  • Record preparation
  • Report creation
  • Patient care excellence
  • Healthcare ethics
  • Workflow Coordination
  • Patient Demographics
  • Patient Scheduling
  • Medical Office Management
  • Patient Confidentiality Adherence
  • Appointment Coordination

Certification

  • CMAA - Certified Medical Administrative Assistant
  • Certified Medical Billing and Coding

Accomplishments

Certified Medical Adminsitatie Assistant with Medical Billing and Coding

Timeline

CNA Student

Symphony Health
01.2021 - 02.2021

Certified Medical Administrative Assistance Cert;. - Health Administration

Chicago State University

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Lorraine LeftwichMedical Administrative Assistant