Lorraine M. Antelo
Waltham,MA
Summary
Experienced and results-driven Registered Nurse with over 25 years of expertise in healthcare leadership, nursing management, and case management. Proven record of accomplishment in enhancing patient care, optimizing hospital workflows, and fostering collaboration across multidisciplinary teams. Skilled in managing nursing departments, improving clinical outcomes, and implementing innovative solutions like Epic integration. Strong advocate for patient-centered care, continuous professional development, and achieving organizational goals.
Overview
27
27
years of professional experience
Work History
Director of Nursing – Case Management
Beth Israel Deaconess Medical Center
Boston, MA
01.2022 - Current
- Lead the Case Management Department, implementing initiatives to improve patient care quality and clinical outcomes.
- Supervise and mentor a multidisciplinary team, ensuring recruitment, training, and retention of high-performing staff.
- Spearheaded cross-functional collaboration to reduce length of stay
- Utilized data analytics to assess case management outcomes, driving evidence-based improvements in service delivery.
- Fostered partnerships with community organizations to expand the continuum of care and enhance discharge planning.
- Led the integration of Epic software, streamlining workflows and improving documentation accuracy.
Assistant Director of Nursing – Case Management
Beth Israel Deaconess Medical Center
Boston, MA
10.2020 - 01.2022
- Managed the daily operations of the Case Management Department, assessing staffing needs, throughput, and patient concerns.
- Collaborated with leadership to align department goals with hospital-wide objectives, enhancing patient care and operational efficiency.
- Identified strategies to encourage teamwork and effective problem-solving, ensuring smooth discharge planning and service delivery.
- Supported the department during periods of change, responding proactively to shifts in the healthcare environment.
Case Management Clinical Advisor
Beth Israel Deaconess Medical Center
Boston, MA
01.2018 - 10.2020
- Developed and implemented evidence-based case management practices to ensure cost-effective and safe patient care.
- Provided consultation for complex or atypical patient cases, helping to navigate unexpected outcomes and events.
- Assessed patient and family issues, managing acuity levels and collaborating with staff and physicians for appropriate interventions.
Nurse Case Manager
Beth Israel Deaconess Medical Center
Boston, MA
01.2011 - 01.2018
- Conducted concurrent daily chart reviews to assess patient status using Interqual criteria and determine admission status.
- Collaborated with healthcare providers to create discharge and readmission prevention plans.
- Coordinated with long-term care, rehabilitation, and skilled nursing facilities to ensure smooth transitions through the continuum of care.
Staff Nurse
Beth Israel Deaconess Medical Center
Boston, MA
01.2010 - 01.2011
- Provided direct care on a Bariatric/Biliary/Thoracic/Pancreas Surgical Unit.
- Educated patients and families on post-operative care, including medication management and pain control strategies.
Nurse Manager
Saints Medical Center
Lowell, MA
01.2006 - 01.2010
- Managed three nursing units: 30-bed Medical/Surgical/Pediatrics, 15-bed Orthopedic, and 30-bed Flex Medical/Surgical.
- Oversaw financial, clinical, and administrative duties, which included budgets, scheduling, auditing, staff performance evaluations, quality data collection, statistical analysis, evaluation and interpretation, ensuring optimal patient care and appropriate reimbursement.
- Led the opening of a private-room model Orthopedic Unit, achieving Press Ganey patient satisfaction scores in the 99th–100th percentile.
- Developed physician order sets with consistent 100% compliance with Surgical Care Improvement Core Measures.
- Implemented a MSSA and MRSA eradication program, which decreased our infection rate by 85%.
Clinical Nurse Educator
Saints Medical Center
Lowell, MA
01.2005 - 01.2006
- Educated staff on healthcare standards and regulations, ensuring high-quality patient care.
- Coordinated orientation and continuing education programs to address the learning needs of clinical staff.
Nurse Informatics
Saints Medical Center
Lowell, MA
01.2004 - 01.2005
- Contributed to the development and implementation of Meditech online documentation systems.
- Provided training and support to clinical staff and physicians on using the system effectively.
Charge Nurse / Staff Nurse
Saints Medical Center
Lowell, MA
01.1999 - 01.2004
- Provided patient care to orthopedic and surgical patients, coordinating care and delegating assignments as Charge Nurse.
- Educated patients and families on medical procedures, medications, and post-operative care.
Education
Bachelor of Science -
Simmons University
08-2027
Bachelor of Science in Nursing - undefined
Fitchburg State College
Fitchburg, MA01-1999
Skills
- Comprehensive case management expertise
- Clinical Systems & Data Analytics: Proficient in Epic, Meditech, and data reporting to drive quality improvements
- Team management
- Leadership and guidance
- Process improvements
- Quality Improvement & Compliance: Implementing evidence-based practices to enhance clinical care and meet regulatory standards
- Strategic Planning & Process Optimization: Proven success in reducing patient length of stay, improving throughput, and streamlining hospital workflows
- Budget & Resource Management: Expertise in financial oversight, scheduling, and resource allocation for optimal service delivery
Affiliations
- Beth Israel Deaconess Medical Center Ethics Advisory Committee
- American Case Management Association
- Organization of Nurse Leaders
- AONL Advocacy Team
Timeline
Director of Nursing – Case Management
Beth Israel Deaconess Medical Center
01.2022 - Current
Assistant Director of Nursing – Case Management
Beth Israel Deaconess Medical Center
10.2020 - 01.2022
Case Management Clinical Advisor
Beth Israel Deaconess Medical Center
01.2018 - 10.2020
Nurse Case Manager
Beth Israel Deaconess Medical Center
01.2011 - 01.2018
Staff Nurse
Beth Israel Deaconess Medical Center
01.2010 - 01.2011
Nurse Manager
Saints Medical Center
01.2006 - 01.2010
Clinical Nurse Educator
Saints Medical Center
01.2005 - 01.2006
Nurse Informatics
Saints Medical Center
01.2004 - 01.2005
Charge Nurse / Staff Nurse
Saints Medical Center
01.1999 - 01.2004
Bachelor of Science in Nursing - undefined
Fitchburg State College
Bachelor of Science -
Simmons University