Lorraine Paul
Cleveland,OH
Summary
Customer-focused Sales Associate with over five years of experience in retail environments. Flexible and approachable, with strong customer service . Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
27
27
years of professional experience
Work History
Sales Associate
Crate and Barrel
Cleveland, OH
10.2021 - Current
- Maximize company Sales Growth and Profitability through the use of creative selling skill, teamwork and customer service, in order to deliver and engaged experience to every customer.
- Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
- Actively engage customer and assist with product knowledge.
Sales Associate
Banyan Tree
Cleveland, OH
08.2015 - 03.2020
- Provided customers with excellent product Knowledge about merchandise.
- Worked with other sales associates and management to ensure a welcoming retail atmosphere and shopping experience.
- Help coordinate special events such as pop-up and holiday events.
- Organized and maintained sales floor throughout the changing of seasons.
museum educator
Museum of Contemporary Art
Cleveland, OH
02.2020 - 03.2020
- Guided 60- minute, inquiry-bases tours for the museum's youngest learners 3-5 year's old.
- To lead age-appropriate open-ended conversations, inspiring curiosity and imaginative play.
- Delivering and maintaining clear direction for museum appropriate boundaries.
- Prepare materials and spaces before and after tour.
Assistant Teacher
Head Start, Head
Cleveland, OH
02.2000 - 05.2013
- Responsible for planning and implementing classroom curriculum.
- Ensure the, standards and state licensing requirements were met.
- Provide a safe and heath environment.
- Assisted with classroom set-up and classroom management records.
- Administered screenings, assessments and regularly updated children's records.
- Scheduled and conducted parent conferences and home visits.
Hostess
Blue Point Restaurant
Cleveland, OH
06.1999 - 02.2000
- Worked with management and staff accommodate up to 150.
- Supported servers, seated guests, and managed telephone for reservations.
- Provided customer service with excellent communications and interpersonal skills.
Sales Associate
Nordstrom
Cleveland, OH
08.1997 - 01.1999
- Managed customer service department with high volume phone inquires.
- Presented knowledge of product merchandise in order to meet the expectations of Nordstrom's reputation.
- Coordinated with multiple departments to better serve the customers.
Education
completed in Early Childhood Education -
Cuyahoga Community College District
2007
High school diploma -
Bicester Community College
1990
Skills
- Exceptional customer service
- Product Knowledge
- Complex Problem-Solving
- Teamwork and Collaboration
- Product Recommendations
Reference
Sara Schneider Brandon Vulpitta
440 454-1117 440 668-6973
Timeline
Sales Associate
Crate and Barrel
10.2021 - Current
museum educator
Museum of Contemporary Art
02.2020 - 03.2020
Sales Associate
Banyan Tree
08.2015 - 03.2020
Assistant Teacher
Head Start, Head
02.2000 - 05.2013
Hostess
Blue Point Restaurant
06.1999 - 02.2000
Sales Associate
Nordstrom
08.1997 - 01.1999
completed in Early Childhood Education -
Cuyahoga Community College District
High school diploma -
Bicester Community College