Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Lorraine Paul

Cleveland,OH

Summary

Customer-focused Sales Associate with over five years of experience in retail environments. Flexible and approachable, with strong customer service . Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

27
27
years of professional experience

Work History

Sales Associate

Crate and Barrel
Cleveland, OH
10.2021 - Current
  • Maximize company Sales Growth and Profitability through the use of creative selling skill, teamwork and customer service, in order to deliver and engaged experience to every customer.
  • Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
  • Actively engage customer and assist with product knowledge.

Sales Associate

Banyan Tree
Cleveland, OH
08.2015 - 03.2020
  • Provided customers with excellent product Knowledge about merchandise.
  • Worked with other sales associates and management to ensure a welcoming retail atmosphere and shopping experience.
  • Help coordinate special events such as pop-up and holiday events.
  • Organized and maintained sales floor throughout the changing of seasons.

museum educator

Museum of Contemporary Art
Cleveland, OH
02.2020 - 03.2020
  • Guided 60- minute, inquiry-bases tours for the museum's youngest learners 3-5 year's old.
  • To lead age-appropriate open-ended conversations, inspiring curiosity and imaginative play.
  • Delivering and maintaining clear direction for museum appropriate boundaries.
  • Prepare materials and spaces before and after tour.

Assistant Teacher

Head Start, Head
Cleveland, OH
02.2000 - 05.2013
  • Responsible for planning and implementing classroom curriculum.
  • Ensure the, standards and state licensing requirements were met.
  • Provide a safe and heath environment.
  • Assisted with classroom set-up and classroom management records.
  • Administered screenings, assessments and regularly updated children's records.
  • Scheduled and conducted parent conferences and home visits.

Hostess

Blue Point Restaurant
Cleveland, OH
06.1999 - 02.2000
  • Worked with management and staff accommodate up to 150.
  • Supported servers, seated guests, and managed telephone for reservations.
  • Provided customer service with excellent communications and interpersonal skills.

Sales Associate

Nordstrom
Cleveland, OH
08.1997 - 01.1999
  • Managed customer service department with high volume phone inquires.
  • Presented knowledge of product merchandise in order to meet the expectations of Nordstrom's reputation.
  • Coordinated with multiple departments to better serve the customers.

Education

completed in Early Childhood Education -

Cuyahoga Community College District
2007

High school diploma -

Bicester Community College
1990

Skills

  • Exceptional customer service
  • Product Knowledge
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Product Recommendations

Reference

Sara Schneider                                Brandon Vulpitta

440 454-1117                                   440 668-6973

Timeline

Sales Associate

Crate and Barrel
10.2021 - Current

museum educator

Museum of Contemporary Art
02.2020 - 03.2020

Sales Associate

Banyan Tree
08.2015 - 03.2020

Assistant Teacher

Head Start, Head
02.2000 - 05.2013

Hostess

Blue Point Restaurant
06.1999 - 02.2000

Sales Associate

Nordstrom
08.1997 - 01.1999

completed in Early Childhood Education -

Cuyahoga Community College District

High school diploma -

Bicester Community College
Lorraine Paul