Lorraine Vargas
Queens,NY
Summary
Office Manager experienced in enhancing team cohesion and client satisfaction through targeted training programs and feedback systems. Managed scheduling and operations to foster a productive workplace environment while supporting daily operational functions. Committed to optimizing workflows and identifying improvement opportunities for office staff and clients.
Overview
38
38
years of professional experience
Work History
Office Manager
New York Presbyterian
Flushing, NY
01.1988 - 05.2026
- Coordinated office events and meetings, achieving timely execution and optimal scheduling for all participants.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Organized executive meetings by coordinating schedules and securing conference room availability for participants. Coordinated the availability of conference rooms for participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated a positive work environment, addressing employee concerns promptly and fostering a culture of mutual respect.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Resolved office disputes swiftly, fostering a harmonious workplace.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Increased customer satisfaction by developing an effective client feedback system that led to service improvements.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Optimized office space utilization, leading to a more efficient and productive work environment.
- Implemented a comprehensive training program for new hires, improving their integration into the team and productivity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of the move.
- Addressed client inquiries and concerns via phone calls, ensuring clarity and satisfaction.
- Managed office operations to support healthcare staff and patient services.
Education
High School Diploma -
Bay Ridge High School
Brooklyn, NYSome College (No Degree) - Sociology/Psychology
Brooklyn College
Brooklyn, NYSkills
,,,,,,,,,,
Office management
Staff hiring
Staff training
Employee supervision
Scheduling and calendar management
Meeting facilitation
Financial oversight
Organizational skills
Data entry
Office administration
Customer Service
- Oral and written communication
Personal Information
Languages
Timeline
Office Manager
New York Presbyterian
01.1988 - 05.2026
High School Diploma -
Bay Ridge High School
Some College (No Degree) - Sociology/Psychology
Brooklyn College