Lorrennea Allen
Marrero,LA
Summary
Dedicated professional with experience in education, passionate about helping others, creating welcoming environments, and ensuring smooth daily operations. Eagerly open to growth, quick to learn, and committed to delivering excellent service through hard work and reliability. Being experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Teacher's Assistant
Sentino Early Childhood Academy Too
New Orleans, LA
08.2023 - Current
- Facilitated children's learning through organized activities and hands-on experiences, enhancing skill development and engagement.
- Collaborated with lead teacher to implement engaging lesson plans that fostered preschool children's curiosity and learning.
- Communicated with parents about student progress and classroom events, fostering strong home-school connections.
- Maintained a safe and clean classroom environment to promote healthy development.
- Executed clerical duties and managed classroom operations, supporting teachers and ensuring seamless daily activities.
Substitute Teacher
Kelly Services
01.2022 - 06.2023
- Engaged students through proactive behavior modification and positive reinforcement strategies to enhance focus and participation.
- Managed classroom behavior and discipline to foster a conducive learning environment.
- Established classroom routines to structure learning and support consistent student engagement.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Documented daily classroom activities and prepared reports for primary teacher to support continuity in student education.
Receptionist
Planned Parenthood - New Orleans Health Center
New Orleans, LA
02.2019 - 10.2021
- Welcomed and checked in 30 patients daily, ensuring a smooth patient flow.
- Schedule and confirm appointments via phone and email
- Answer questions and provide assistance in person, over the phone, and through emails
- Distributed forms to patients and verified completion of required fields for accurate processing.
- Collected patient co-pays at front desk, contributing to efficient payment processing.
- Maintain patient records
Sales Associate
JCPenney Department Store
New Orleans, LA
05.2018 - 02.2019
- Assisted customers with purchases, located items, and enrolled them in reward programs to enhance their shopping experience.
- Guided customers in kid's department with clothing purchases, ensuring satisfaction through informed choices.
- Managed cash register operations during busy shopping periods to ensure efficient transactions.
- Folded and restocked items on store shelves, maintaining availability for customers.
Cashier & Customer Service Rep
Walmart
New Orleans, LA
08.2017 - 02.2018
- Greet customers and operate cash register for cash, check and credit card transactions.
- Processed returns and resolved customer complaints, offering product organization information to improve customer satisfaction.
- Restocked front lane merchandise to maintain product availability, facilitating seamless transactions.
- Adapted schedule and worked extra hours to meet business needs and ensure operational efficiency.
Education
BACHELOR OF INTERDISCIPLINARY STUDIES -
UNIVERSITY OF NEW ORLEANS
New Orleans, LAHIGH SCHOOL DIPLOMA -
MCDONOGH 35 PREPARATORY HIGH SCHOOL
New Orleans, LA 08.2010 - 05.2016
Skills
- Customer service
- Appointment confirmation
- Patient scheduling
- Appointment scheduling
- Data entry accuracy
- CPR and first aid certifications
- Positive Learning Environment
- Parent communication
- Classroom inventory management
- Student records management
- Classroom management
Timeline
Teacher's Assistant
Sentino Early Childhood Academy Too
08.2023 - Current
Substitute Teacher
Kelly Services
01.2022 - 06.2023
Receptionist
Planned Parenthood - New Orleans Health Center
02.2019 - 10.2021
Sales Associate
JCPenney Department Store
05.2018 - 02.2019
Cashier & Customer Service Rep
Walmart
08.2017 - 02.2018
HIGH SCHOOL DIPLOMA -
MCDONOGH 35 PREPARATORY HIGH SCHOOL
08.2010 - 05.2016
BACHELOR OF INTERDISCIPLINARY STUDIES -
UNIVERSITY OF NEW ORLEANS