Lory Erdei

• Coordinated daily office operations to ensure efficient workflow and patient service.
• Managed appointment scheduling and patient intake processes to optimize clinic efficiency.
• Managed coordination between clinic and third-party billing team.
• Managed aging reports and work closely with billing team to keep AR days low.
• Supervised administrative staff, fostering a collaborative and productive work environment.
• Developed office procedures that improved overall operational efficiency and reduced delays.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move. October 1, 2025 transitioned away from Midwest Pain Clinic. The clinic is now independent.

• Managed patient scheduling and appointment coordination to optimize clinic workflow.
• Facilitated communication between patients and medical staff, enhancing service delivery.
• Handled incoming calls and inquiries, providing accurate information to clients.
• Maintained organized patient records using electronic health record systems for efficiency.
• Assisted in billing processes, ensuring accuracy of patient accounts and insurance claims.
• Enhanced customer satisfaction by providing efficient and professional front desk support.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times.
• Reduced waiting times for guests by efficiently managing appointments and scheduling.
• Facilitated smooth check-in and check-out processes for visitors, ensuring a positive experience.
• Provided exceptional customer service through prompt response to inquiries and concerns.

• Developed and launched innovative seasoning blends to enhance product offerings.
• Managed procurement of high-quality natural ingredients to ensure product consistency.
• Oversaw production processes, ensuring compliance with food safety regulations and standards.
• Streamlined inventory management systems, reducing waste and improving supply chain efficiency.
• Led marketing initiatives to increase brand visibility and customer engagement in local markets.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Took care of a family member until they passed.

• Oversaw financial reporting and analysis, ensuring compliance with regulatory standards.
• Managed budgeting processes, aligning departmental needs with organizational goals.
• Developed internal controls to enhance financial accuracy and reduce discrepancies.
• Led audits and collaborated with external auditors to maintain transparency and integrity.
• Streamlined accounting procedures, improving overall operational efficiency and effectiveness.
• Analyzed financial performance metrics, driving strategic decision-making for resource management.
• Supported executive decision-making through comprehensive analysis of financial data and trends.
• Ensured regulatory compliance by staying current on industry best practices and updating policies accordingly.
• Delivered accurate and timely financial reports to stakeholders, enabling informed decision-making regarding organizational growth and stability.

• Led monthly financial close processes, ensuring compliance with accounting standards and internal controls.
• Streamlined budgeting and forecasting procedures, enhancing accuracy of financial projections.
• Mentored junior accountants, fostering professional development and improving team performance.
• Developed comprehensive financial reports for executive leadership, supporting strategic decision-making initiatives.
• Managed reconciliation of complex accounts, maintaining integrity of financial data across systems.
• Prepared monthly journal entries and reconciliations.
• Reconciled accounts and created documents for monthly closure procedures.
• Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
• Completed year-end closing processes with controllers and external auditors.
• Coordinated with various departments to gather financial data, ensuring accurate representation of each business unit''s performance.