Lorylee Lopez
Houston,TX
Summary
Exceptionally detailed, organized, and highly accurate Office Assistant/Customer Service Representative, with a unique ability to successfully manage multiple secretarial projects simultaneously. Proven competencies as an office Assistant/Receptionist with the ability to empower others and foster cohesive business environments. Consistently leverage organizational capabilities to facilitate well-run and streamlined office operations. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
12
12
years of professional experience
Work History
Medical Records Representative
Access Hope
Houston, TX
07.2023 - Current
Family Nanny
SELF EMPLOYED
Houston, TX
05.2022 - 06.2023
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles and read books to young children.
SCHEDULER/DATA ENTRY CLERK
DATA, INTIRIOR LOGIC
HOUSTON, TC
05.2021 - 04.2022
- Scheduling/Rescheduling future installations for builders as needed
- Create, maintain and enter information into database
- Use word, excel and adobe for inputting data
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
DEPOSITION OFFICER
MACROPRO
LONG BEACH , CA
12.2018 - 01.2021
- Macro pro inc
- Deal with evidence obtained through production of documents and is the person or company responsible for the proper retrieval, storage and distribution of those documents
- Addressed emergency situations encountered following policies, procedures and strategies.
- Prepared and submitted detailed reports for official assignments and investigations.
Council Aid
Long Beach City Hall
Long Beach, CA
01.2017 - 01.2018
- Aide, long beach city hall
- Listened and communicated with residents and employees having varied educational backgrounds and values
- Identified and accessed resources for problem resolution for any issue residents may have
- Established and maintained working relationships with representatives from other City departments, public officials, and the general public
- Attended meetings to coordinate efforts and collect information
- Delivered informational materials to Council members.
Transaction Coordinator
LUXE TC SERVICES
01.2016 - 01.2017
- Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing
- Coordinate title/escrow, mortgage loan and appraisal processes
- Coordinate inspections
- Assist in negotiations regarding repairs, and coordinate completion of repairs
- Regularly update & maintain communication with clients, agents, title officer, lender etc
- Submit all necessary documentation to office broker for file compliance
- Coordinate moving/possession schedules
- Schedule, coordinate & attend closing process
- Input all client information into client database system.
sales associate
01.2015 - 01.2016
- Forever 21
- Performed responsibilities of organizing and maintaining the floor
- Maintain friendly and professional behavior with customers and coworkers
- Handled all Cashier duties
- Handled the tasks of offering outstanding customer service by extending help in locating required good
cashier mcdonalds
01.2013 - 01.2014
- Greet customers as they arrive at the counter or driver thru window
- Take orders for food and beverage items and verify orders before punching them into the system
- Tender change and receipts to customers and guide customers
- Relay orders to the kitchen area and assist in preparing them
- Pack prepared orders
- Tally cash drawers at the end of each shift
- Cleaned and maintained the counter area and workstations, assisted management with inventory control and stock ordering duties
Education
LONG BEACH CITY COLLEGE
jORDAN HIGHSCHOOL
2014
Skills
- First Aid
- Computer Configurations
- Microsoft Office Suite Proficiency
- Office Organization
- Correspondence and Office Documents
- Evidence Storage
- Customer Transactions
- Boundary Setting
- Computer Proficiency
- Call Answering and Routing
- Data Entry and Database Software
- Front Desk Operations
- Positive Attitude and Energetic
Additional Information
- 2
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Records Representative
Access Hope
07.2023 - Current
Family Nanny
SELF EMPLOYED
05.2022 - 06.2023
SCHEDULER/DATA ENTRY CLERK
DATA, INTIRIOR LOGIC
05.2021 - 04.2022
DEPOSITION OFFICER
MACROPRO
12.2018 - 01.2021
Council Aid
Long Beach City Hall
01.2017 - 01.2018
Transaction Coordinator
LUXE TC SERVICES
01.2016 - 01.2017
sales associate
01.2015 - 01.2016
cashier mcdonalds
01.2013 - 01.2014
LONG BEACH CITY COLLEGE
jORDAN HIGHSCHOOL