Louanna Amspacher

• Customer service including answering phone calls and responding to emails.
• Experienced with quickbooks and able to quickly learn any computer program.
• Managed budgeting processes, facilitating accurate financial reporting and forecasting.
• Oversaw daily operations and ensured compliance with organizational policies and procedures.
• Bookkeeping
• Managed daily office operations, ensuring efficiency and compliance with company policies.
• Developed and implemented streamlined processes for billing, invoicing, and payroll management.
• Updated reports, managed accounts, and generated reports for company database.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
• Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.

I have done floral designs for many weddings and funerals. I meet with clients, create their visions, deliver and set up weddings. I also create funeral arrangements and deliver them. I do it all from my home in York, PA. I get work through word of mouth from many friends and family. I have over 20 years experience in the floral industry.

• Designed unique floral arrangements for various events, enhancing aesthetic appeal and customer satisfaction.
• Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
• Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
• Prepared potted plants and bouquets based on customer requirements.
• Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
• Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
• Possess in-depth knowledge of various types of flowers and their seasonal availability.
• Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
• Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
• Implemented creative window displays, attracting passerby attention and increasing foot traffic.