Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Louanne Lucatra

Summary

 Case Manager with more than 20 years of experience with client relations Handled a multi- phone line Inbound/OutboundManaged a case load of up to 600 clientsWorks well  independently or as a teamProblem solvingDeadline orientedCustomer service focused​​

Work History

Case Manager

Disparti Law Group
Holiday, FL
05.2004
Handled a client load of up to 600 clientsUpdated case files Developed case filesPrepared appealsHandled high call volumes ​

Education

High School Diploma - general/business

Plymouth Carver High School
1984

general studies

Cape Cod Community College

Skills

  • Deadline oriented
  • Dependable
  • Customer service focused
  • Multi-task oriented
  • Creative problem solver
  • Quick learner 
  •  Computer proficient

Affiliations

2015- Award for highest Customer Conversion in Sales

Timeline

Case Manager

Disparti Law Group
05.2004

High School Diploma - general/business

Plymouth Carver High School

general studies

Cape Cod Community College
Louanne Lucatra