Skilled performance artist with solid background in banking roles. Audience-driven and dedicated to giving engaging and acclaimed performances on demanding schedules.
Overview
9
9
years of professional experience
Work History
Senior Operations Processor for Real Estate Valuation
Wells Fargo
10.2022 - 08.2024
Interact with appraiser and vendors in support of system processing related issues
Research, analyze, and compile operational data and provide recommendations to meet requirements in a cost-conscious manner.
Operations Processor II Real Estate Valuation
Wells Fargo
10.2021 - 10.2022
Opened, sorted, and routed incoming mail and prepared outgoing mail
Communicated with customers, employees and vendors to answer questions and address complaints
Answered telephones, directed calls and took messages.
Teller
Wells Fargo Bank
11.2019 - 09.2021
Built and maintained client relationships through quality, personalized interactions
Greet customers, provide excellent service, answer inquiries, handle cash, process deposits, withdrawals, loan payments, and other transactions.
Lead Cashier and customer servicing
ZARA Inc store
10.2018 - 06.2021
Trained new team members in cash register operation, stock procedures and customer services
Managed employee scheduling according to availability, forecasted customer levels and labor cost controls and provide excellent customer servicing.
Lead receiving
Burlington
04.2018 - 10.2018
Set up new arrival products by organizing deliveries, sorting and stocking receivables.
Sale associate
Macy's
09.2017 - 03.2018
Sales and customer servicing.
Purchaser & HR Admin
LAFABRICA Company
, Morocco
01.2016 - 03.2017
Analyzed competitive prices, products, and market-related information and tracked shipments to ensure delivery on time and in excellent condition.
Administrative assistant
FISCPRO Tax Control Office
, Morocco
Provided secretarial and office management support while building cooperative working relationships.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Arts and Sciences - Associate of Science in Accounting -
Community College of Denver
Denver, CO
05.2024
Associate - Computer Science -
Institute for Applied Technology (Morocco)
01.2014
Technical Baccalaureate -
Technical High School (Morocco)
01.2011
Skills
Customer servicing and focus
Email and Telephone Etiquette
Order Processing
Financial Transactions
Organization
Microsoft Office
Documentation And Reporting
Attention to Detail
Languages
English, Native/ Bilingual
Arabic, Native/ Bilingual
French, Full Professional
Timeline
Senior Operations Processor for Real Estate Valuation
Wells Fargo
10.2022 - 08.2024
Operations Processor II Real Estate Valuation
Wells Fargo
10.2021 - 10.2022
Teller
Wells Fargo Bank
11.2019 - 09.2021
Lead Cashier and customer servicing
ZARA Inc store
10.2018 - 06.2021
Lead receiving
Burlington
04.2018 - 10.2018
Sale associate
Macy's
09.2017 - 03.2018
Purchaser & HR Admin
LAFABRICA Company
01.2016 - 03.2017
Administrative assistant
FISCPRO Tax Control Office
Associate of Arts and Sciences - Associate of Science in Accounting -
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)