LOUDIA BOUQUETTE
Columbus
Summary
Results-driven professional with extensive experience in customer service and communication at Macy's Galleria. Proficient in analytical thinking and EMR documentation, enhancing patient care through effective teamwork and compassionate support. Demonstrated ability to improve patient satisfaction and morale in healthcare settings, and committed to continuous learning and health promotion, with strong interpersonal skills and adaptability.
Overview
8
8
years of professional experience
Work History
Sales Associate & Customer Service
Macy's-Galleria
01.2019 - 01.2025
- Assisted customers in product selection, providing knowledgeable recommendations to enhance satisfaction.
- Maintained knowledge of store promotions and product features to effectively communicate with customers.
Customer Services Representative Team Leader
DD's discount
01.2017 - 01.2019
- Oversaw customer inquiries and addressed issues efficiently, boosting overall satisfaction.
- Handled customer questions through strong communication and problem-solving abilities.
Education
Bachelor of Nurising - RN-BSN
CHAMBERLAIN UNIVERSITY
Columbus, OH07-2026
Associate of Art -
BROWARD COLLEGE
Fort Lauderdale, FL01.2024
High School Diploma -
STRANAHAN HIGH SCHOOL
Fort Lauderdale, FL01.2016
Skills
- Thorough patient evaluations
- Analytical thinking
- Monitoring vital signs
- Catheter maintenance
- IV line insertion and management
- Ensuring patient safety
- Skilled in EMR documentation
- Creole translation proficiency
- Strong communication skills
- Dedication to ongoing learning
- Effective time management
- Teamwork and collaboration
- Care for tracheostomy patients
- Sound clinical judgment
- Compassionate and nurturing demeanor
- Assistance with mobility
- Support with patient feeding
- Promotion of health and wellness
- Direct patient care
- Exceptional customer service
Accomplishments
- CPR Certification
- Organizational Skills (5 years)
- U4Teens Scholarship
References
- Christy Poinvil, Clinical Instructor, NP, RN, 123-456-7890, christypoinvil@chmaberlain.edu
- John Kempeny, Macy's Inc., Manager, 954-336-1066, Johnkempeny@hotmail.com
Languages
- English, Fluent
- Creole, Fluent
Personal Information
Title: NURSING STUDENT
Timeline
Sales Associate & Customer Service
Macy's-Galleria
01.2019 - 01.2025
Customer Services Representative Team Leader
DD's discount
01.2017 - 01.2019
Bachelor of Nurising - RN-BSN
CHAMBERLAIN UNIVERSITY
Associate of Art -
BROWARD COLLEGE
High School Diploma -
STRANAHAN HIGH SCHOOL
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