Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Loudwine Edmond

West Palm Beach,FL

Summary

Dedicated and adaptable professional with a strong passion for community, leadership, knowledge, and personal growth. Possesses a wide range of work experience and brings a diverse skill set and a flexible approach to learning. Committed to continuously expanding expertise and contributing as a valuable asset to any team or organization.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Nike Factory Store
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases also while using P.O.S.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Exceptional customer service created more willingness to sign up as a member increasing the likelihood of returning customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers also contributing to positive customer experiences, comments, and surveys.
  • Regularly maintain a 60%- 80% link percentage.

Unarmed Security Officer

Private residential community
07.2024 - 09.2024
  • D license
  • Patrol community for resident safety, and issued citations for violations
  • Data entry logging guests and commercial services with valid driver licenses
  • Maintained professional and welcoming relationships with residents and guests

Retention Specialist/Customer Service

Adroit Health Group
08.2023 - 10.2023
  • Knowledgeable and personable customer service representative
  • Data entry required for every phone call inbound or outbound
  • Introduced result producing retention strategies to the team, increasing recurring revenue
  • Displayed proficiency in product knowledge
  • Nurtured client relationships with call backs and resolutions, most talk time and increased retention

Prep and Line Cook/ Cashier / Server

Burgerfi
03.2023 - 05.2023
  • Cashier Line/ Prep Cook trained in food safety and sanitation procedures
  • Built customer relationships through timely service and problem-solving skills which improved daily sales
  • Completed cross training and displayed thorough procedure execution within 2 weeks of training
  • Using critical thinking skills with a positive and collaborative work attitude led to increasing order accuracy, customer satisfaction, and gratuity

Retail Sales Associate/Cashier

TJ Maxx
08.2021 - 08.2022
  • Working the sales floor consisted of memorizing store/ department layout
  • Strong organizational skills and memory to recover and stock products according to store policy
  • Ability to work well under pressure with a team and remaining thorough with procedures
  • Operations for each department required attention to detail to create a consistently safe and favorable environment for employees and customers
  • Completing POS training combined with people skills increased the number of customers becoming rewards members
  • Greatly contributing to achieving Number One district numbers at that location for members
  • Maximized customer satisfaction through making a positive customer experience a priority
  • Completed cross training in all departments and procedures

Education

High school diploma -

Andrews High School
Pompano Beach, FL
06.2023

Skills

  • Point Of Sale Expertise
  • Food Safety Practices
  • Sales Floor Management
  • Restaurant Experience
  • Strong Written Communication
  • Skilled in Digital Technologies
  • Fluent Bilingual Communication
  • Team Leadership
  • Client Retention Strategies
  • D license
  • Critical thinking
  • Attention to detail
  • Teamwork and collaboration
  • Flexible schedule

Personal Information

Authorized To Work: US

Languages

English
Native or Bilingual
Spanish
Professional Working
Haitian creole
Native or Bilingual

Timeline

Retail Sales Associate

Nike Factory Store
09.2024 - Current

Unarmed Security Officer

Private residential community
07.2024 - 09.2024

Retention Specialist/Customer Service

Adroit Health Group
08.2023 - 10.2023

Prep and Line Cook/ Cashier / Server

Burgerfi
03.2023 - 05.2023

Retail Sales Associate/Cashier

TJ Maxx
08.2021 - 08.2022

High school diploma -

Andrews High School
Loudwine Edmond