LOUIDSON STCLOUD

• Generate new Business by prospecting new clients by using resources such as SalesForce
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
• Performed statistical analyses to gather data for operational and forecast team needs.
• Developed complete business plans and operational strategies for new and existing business
• Accomplishments:
• Directed, shot, and edited award winning DirecTV now in-store commercial
• Awarded top business performer in district
• Exceed sale goals 0f 120% monthly

• Help manage assigned branch include making all daily decisions
• Oversaw training and onboarding process for all newly hired employees
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Determined clients' needs and helped select appropriate rentals fulfilling requirements

Accomplishments:

• Drove sales by 10%, manage over 20 customer calls per day, providing excellent customer service while assisting guests with car rental services.