Louis Antwi
Woodbridge,VA
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
8
8
years of professional experience
Work History
Security Officer
First Coast Security Services
Ashburn, VA
04.2023 - 05.2024
- Assisted with crowd control during large events held at the facility.
- Operated communication systems between officers stationed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
- Performed first aid and CPR when necessary during emergency situations.
- Confirmed visitor identification prior to granting entry into the building.
- Enforced access control measures in accordance with established procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Security Officer/Concierge
Securitas Security Services USA
Chantilly, VA
10.2016 - 12.2021
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted in the development and implementation of security policies and procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Maintained accurate logs of all security related activities.
- Monitored inventory levels of supplies required for daily operations including brochures and maps.
- Ensured compliance with safety regulations within the workplace by following established guidelines.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Ensured that all customer complaints were addressed in a timely fashion.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Trained new staff members on proper policies and procedures related to customer service delivery.
Education
High School Diploma -
Potomac High School
Dumfries, VA06-2013
Skills
- CCTV Surveillance
- Arrest procedures
- Emergency Management
- Access Control
- Crime Prevention
- Emergency Response
- CCTV Monitoring
- First aid and CPR certified
Timeline
Security Officer
First Coast Security Services
04.2023 - 05.2024
Security Officer/Concierge
Securitas Security Services USA
10.2016 - 12.2021
High School Diploma -
Potomac High School