Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Lawn Care Supervisor
Lyles Lawn Care LLC
03.2020 - Current
Enhanced lawn care quality by implementing effective fertilization and weed control techniques.
Reduced customer complaints by promptly addressing concerns and providing solutions for lawn care issues.
Streamlined team efficiency by developing clear schedules and assigning tasks based on individual strengths.
Increased client retention through consistent communication and regular updates on lawn care progress.
Operations Manager
Systech Automotive Detailing
08.2022 - 01.2024
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Sales Associate
Aflac
06.2021 - 08.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Applied Science - Computer And Information Sciences
Germanna Community College
Locust Dale, VA
05.2026
Skills
Inventory Management
Logistics Oversight
Client Account Management
Google Suite Proficiency
Proficient in Microsoft Office
Process Improvement
Contract Management
Product Sales
Conflict Resolution
Organizational Skills
Affiliations
Computer Science
Golf
Coding language
Aviation
Languages
Italian
Elementary
English
Native or Bilingual
Timeline
Operations Manager
Systech Automotive Detailing
08.2022 - 01.2024
Sales Associate
Aflac
06.2021 - 08.2022
Lawn Care Supervisor
Lyles Lawn Care LLC
03.2020 - Current
Associate of Applied Science - Computer And Information Sciences