Louis Bustamante
Fresno,United States
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Bariasta
Starbucks
Fresno, CA
10.2019 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Controlled line and crowd with quick, efficient service.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Utilized POS system to handle customer cash and credit card transactions.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Server
Island Waterpark
Fresno, CA
03.2019 - 01.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collected orders and relayed them to bartenders quickly and accurately.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
Education
High School Diploma -
Central East Highschool
3535 N Cornelia Ave Fresno Ca 9372205.2019
Skills
- Hospitality and Professionalism
- Customer Retention
- Customer Service
- Organization and Prioritization
- Front of House Operations
- Detail-Oriented
- Payment Processing
- Relationship Building
- Problem Solving
- Reliable and Dependable
- Verbal and Written Communication
Timeline
Bariasta
Starbucks
10.2019 - Current
Server
Island Waterpark
03.2019 - 01.2020
High School Diploma -
Central East Highschool
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