Louis DeLaOsa
Wantage,NJ
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Approachable and outgoing Tour Operator with experience leading tours of various educational and historic sites.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
SUSSEX COUNTY COMMUNITY COLLEGE
Newton
03.2024 - Current
- Dispatched to emergencies around the college campus in a fast, efficient manner
- Filled out and submitted incident reports to my superiors for further analysis
- Responded to non-life threatening medical incidents and rendered basic first aid
- Able to de-escalate situations with individuals who were in high emotional states
- Escorted individuals who feared for their personal well-being to and from class
- Patrolled around campus in a patrol vehicle looking out for parking violations and other infractions
- Wrote warnings to individuals who disobeyed parking rules.
Warehouse Worker
BEHRINGER CORPORATION
Branchville, NJ
10.2022 - 12.2022
- Inspected bar codes for accuracy and print them onto industrial plastic bags
- Managed a high volume of orders coming in and out of the warehouse
- Operated and calibrated the plastic bagger machine to fit each customer's specific requirements
- Manually organized over 1,000 items when we receive a large order of metals and clamps
- Meticulously packed and shipped items onto trucks to minimize risk of shipping damage.
Tour Guide
STERLING HILL MINING MUSEUM
Ogdensburg, NJ
05.2022 - 10.2022
- Managed and directed groups between 30-40 people through a 2-hour mine tour in an orderly fashion
- Maintained a keen awareness of all guests to ensure safety throughout the tour and acted quickly in case of an emergency
- Articulated detailed information about the mine's history while navigating through tight, dimly lit areas
- Interacted with guests of various backgrounds and ages to ensure all were engaged while balancing the time needed in each section
- Educated school-aged children about fluorescence and geology while keeping an upbeat attitude to maintain their interest in the tour and presentation.
Frozen Food Clerk
SHOPRITE of NEWTON
Newton, NJ
08.2020 - 01.2022
- Operated electric pallet jacks to take pallets out of trucks and store them in freezers ranging from 0 to -20 degrees Fahrenheit
- Organized and kept records of the freezer inventory to accurately communicate with management on what products should have priority
- Worked closely with customers on the sales floor to assist them with their needs
- Unloaded boxes of frozen foods from wooden pallets and sorted them to their proper location
- Kept record of what products were on sale to prioritize shelf re-stocking.
Ride Attendant
MOUNTAIN CREEK WATERPARK
Vernon, NJ
06.2019 - 08.2019
- Oversaw multiple rides throughout the park with various rules and safety procedures
- Approached and interacted with guests and employees to explain or enforce policies and rules
- Communicated professionally via a two-way radio to give and receive appropriate instructions
- Effectively notified leadership of situations that required security and/or medical support
- Diffused situations calmly when guests had heated disagreements.
Education
Diploma: Military Police - Military Law
United States Army Military Police School
09-2023
Bachelor of Arts - History
Montclair State University
06-2022
Associate of Arts - History
Sussex County Community College
06-2020
Skills
- CCTV Surveillance
- Stationary surveillance
- CCTV Monitoring
- Identification verification
- Emergency Response
- Document Management
- Emergency Management
- Arrest procedures
- Work ethic
- De-Escalation Techniques
- Threat Assessment
- Crime prevention methods
- Assisting customers
- Pallet Jack Operation
- Price Checking
- Policy compliance
- Behavior Management
- Quality Control
- Heavy Equipment Operation
- Shipping and receiving
- Group Oversight
- Script Creation
- Tourism Development
- Geography Knowledge
- Public Speaking
- Group Tours
Certification
- Combat Lifesaver (CLS) Certified
Volunteer Work
WANTAGE TOWNSHIP RECREATION – Wantage, NJ Spring 2014 – 2018
Easter Bunny (Volunteered for 4 seasons)
- Dressed up as the Easter Bunny for the annual Easter Egg Hunt event, arriving on location via firetruck.
- Portrayed an energetic and positive attitude for hundreds of children to ensure a memorable event.
- Walked the field and posed for pictures for the entire event while staying in character.
WANTAGE TOWNSHIP RABIES CLINIC – Wantage, NJ Spring 2014, Fall 2014 & 2015
Record Keeper (Volunteered for local rabies shot day)
- Kept records of all animals coming in and out of the clinic.
- Communicated with owners to ensure they filled out all necessary information.
- Watched and comforted pets while owners were providing documentation.
ST. MONICA’S CHURCH – Sussex, NJ September 2010 – June 2018
Alter Server (Volunteered 4 times a month for 8 years)
- Helped prep before mass started, such as lighting candles, organizing the table, and rehearsing tasks.
- Performed various tasks during mass such as giving communion, holding candles, and assisting with baptisms.
- Cooperated and communicated with other alter services during mass to ensure we worked as a team.
Societies & Clubs
- Psi Beta National Honor Society at Sussex County Community College (April 2019 – May 2020)
- History Club at Sussex County Community College (January 2019 – May 2020)
- The National Society of Collegiate Scholars at Montclair State University (March 2021 – Present)
- Pie Alpha Theta at Montclair State University (May 2021 – Present)
Affiliations
- 508th Military Police Company, Teaneck, NJ. 07666
Timeline
Security Officer
SUSSEX COUNTY COMMUNITY COLLEGE
03.2024 - Current
Warehouse Worker
BEHRINGER CORPORATION
10.2022 - 12.2022
Tour Guide
STERLING HILL MINING MUSEUM
05.2022 - 10.2022
Frozen Food Clerk
SHOPRITE of NEWTON
08.2020 - 01.2022
Ride Attendant
MOUNTAIN CREEK WATERPARK
06.2019 - 08.2019
Diploma: Military Police - Military Law
United States Army Military Police School
Bachelor of Arts - History
Montclair State University
Associate of Arts - History
Sussex County Community College