Louis Edgar
Wyoming,MI
Summary
Experienced professional dedicated to delivering exceptional customer service by leveraging expertise, skills, and knowledge. Passionate about enhancing the overall customer experience and contributing positively to team-oriented environments. Committed to continuous improvement and exceeding expectations.
Overview
30
30
years of professional experience
Work History
Coax Splicer
B & M Ashman
04.2023 - Current
- Delivered exceptional results under challenging conditions, including extreme weather events or limited access situations.
- Contributed to cost savings by effectively managing inventory and minimizing material waste on job sites.
- Streamlined workflow processes by developing efficient splicing techniques, resulting in increased productivity.
- Exceeded project expectations through attention to detail when installing new coax systems or upgrading existing infrastructure.
- Supported fellow technicians by sharing knowledge of industry best practices and troubleshooting methods.
- Increased efficiency with expert use of specialized tools, such as fusion machines, cable strippers, and signal test equipment.
- Collaborated with team members to complete complex splicing projects within tight deadlines, ensuring client satisfaction..
- Read blueprints and schematics to correctly place equipment.
Network Technician
Comcast
04.1995 - 04.2023
- Responsible for performing network troubleshooting, outage repair, on-call duty, track and repair CLI, power supply, fiber optic and construction maintenance.
- Improved network reliability by troubleshooting and resolving issues.
- Used remote monitoring tools to efficiently track system performance and address issues as they arose.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Performed necessary maintenance to support network availability.
- Dressed and installed fiber cabling and hardware.
- Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
- Improved system uptime and reliability with proactive network monitoring and troubleshooting.
Skills
- In-depth understanding of cable technology and operational principles
- Able to safely operate an aerial lift and utilize all safety protocols for work aloft
- Cable splicing expertise
- Fiber optics
- As-built drawing preparation
- OTDR operation proficiency
- Project management
- Teamwork and collaboration
- Time management
- Attention to detail
- Leadership skills
Timeline
Coax Splicer
B & M Ashman
04.2023 - Current
Network Technician
Comcast
04.1995 - 04.2023
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