Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mark Irizarry

Zephyrhills

Summary

Adept in cable testing and with a knack for critical thinking, I significantly enhanced system efficiency at Quality Tech Communications LLC. Leveraging skills in telecommunications standards and a continuous improvement mindset, I excel in providing top-notch customer service and innovative solutions in challenging environments.

Overview

21
21
years of professional experience

Work History

Coax Splicer

Quality Tech Communications LLC
05.2021 - Current
  • Repaired damaged sections of cable with minimal disruption to service availability.
  • Communicated with customers to access work areas and explain work.
  • Performed quality control tests on all coaxial splices to ensure optimal performance.
  • Assisted in providing training to other technicians on proper methods for installing and troubleshooting Coax Splicers.
  • Utilized specialized tools, such as splicers, power meters, and optical time domain reflectometers, when working with cables.
  • Completed line work at heights using bucket trucks and underground using access points.
  • Maintained accurate records of all services provided and materials used during splicing operations.
  • Completed routine maintenance and repair.

Solar Panel Installer/Electrician

Your #1 Home Solutions LLC
Zephyrhills
01.2017 - 04.2021
  • Identified and resolved photovoltaic system deficiencies, adjusting, and configuring inverters and controls to account for desired set points and operating modes.
  • Performed preventive maintenance on existing solar systems to ensure optimal operation.
  • Communicated with customers clearly about expected outcomes following installation services provided.
  • Conducted site surveys to identify the best location for solar panel installation.
  • Assisted in troubleshooting problems with existing PV systems to determine repair needs.
  • Identified and resolved electrical and environmental concerns negatively affecting system stability or efficiency.
  • Completed in-depth checks of wiring, grounds and termination integrity prior to completing work.
  • Organized tools and supplies needed for each job site prior to arrival.
  • Supervised solar team members engaged in installing energy-efficient measures in qualified homes.
  • Installed photovoltaic modules on roofs or other structures using clamps, rails, lag bolts, and silicone sealant.
  • Maintained accurate records of all installations and repairs performed.
  • Planned layout and installation of wiring and fixtures based on project specifications and building codes.
  • Addressed and resolved worksite safety hazards to reduce risk.
  • Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.
  • Pulled insulated wires or cables through conduits to complete circuits.
  • Trained workers to install, maintain and repair electrical equipment and fixtures.
  • Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.

Senior Cable Installer and Repairer

Reis Installations
03.2008 - 01.2017
  • Selected correct tools or methodologies to perform specific cabling tasks.
  • Inspected and tested equipment to ensure proper functioning.
  • Ran wires between floors, walls, attics, conduit pipes, poles or buildings as needed for a job.
  • Provided customer service by answering questions about the installation process.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Communicated with customers to access work areas and explain work.
  • Repaired damaged cables due to construction work or natural disasters such as floods or storms.
  • Installed, set up and repaired devices and system components.
  • Demonstrated professionalism and excellent customer service throughout all customer interactions.
  • Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.
  • Used ladders or lifts when working at heights to install or repair cables safely.
  • Set up receivers, amplifiers, splitters, switches, routers. as required by the job specifications.
  • Coordinated installation schedules with customers.

Low Voltage Cable Technician

Bright House Networks
02.2004 - 04.2008
  • Diagnosed issues through visual inspection and by using testing devices such as ammeters, voltmeters and oscilloscopes.
  • Communicated with customers to access work areas and explain work.
  • Assisted in training new technicians on the use of specialized tools and techniques.
  • Diagnosed problems quickly by utilizing a variety of test equipment such as tone generators, voltmeters.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Correctly identified and labeled each cable run according to applicable standards.
  • Performed system tests to ensure proper operation of the newly installed or modified low voltage cable system.
  • Resolved customer complaints in a timely manner while ensuring satisfaction.
  • Tested and troubleshot low voltage cable systems using specialized tools and equipment.
  • Provided technical support to customers regarding low voltage cabling issues.
  • Repaired existing cabling infrastructure in accordance with industry standards.
  • Cleaned up worksite upon completion of assigned tasks ensuring that no debris was left behind.
  • Provided exceptional oversight and supervision to new hires and showed each how to properly install low voltage wiring systems.
  • Installed, terminated and spliced copper, coaxial cables for various applications.

Education

Associate of Science - Social Sciences

Brevard Community College
Titusville, FL
05-2004

Skills

  • Cable testing proficiency
  • Communication systems
  • OSHA compliance
  • Field surveying techniques
  • Telecommunications standards
  • Aerial construction experience
  • Power meter usage
  • Adaptability to change
  • Coaxial cable handling
  • Safety protocol adherence
  • Trenching and excavation
  • Signal troubleshooting
  • Bucket truck operation
  • Continuous improvement mindset
  • GIS mapping
  • Hand tool proficiency
  • Quality control procedures
  • Record keeping
  • Critical thinking
  • Maintenance & repair
  • Electrical safety
  • Low voltage wiring
  • Schematic interpretation

Languages

Spanish
Professional

References

References available upon request.

Timeline

Coax Splicer

Quality Tech Communications LLC
05.2021 - Current

Solar Panel Installer/Electrician

Your #1 Home Solutions LLC
01.2017 - 04.2021

Senior Cable Installer and Repairer

Reis Installations
03.2008 - 01.2017

Low Voltage Cable Technician

Bright House Networks
02.2004 - 04.2008

Associate of Science - Social Sciences

Brevard Community College
Mark Irizarry