Louis Evans
Palmyra,VA
Summary
Proven Baker at Baked on the James, adept in recipe development and minimizing ingredient waste, enhanced food safety standards. Led Kroger's team to improve service goals, showcasing strong leadership and customer service skills. Achieved consistent high-quality production, mastering both hard and soft skills to exceed employer expectations. Current Lead in Deli, with all around knowledge, helping coach coworkers and assisting wherever necessary.
Overview
16
16
years of professional experience
Work History
Baker
Baked on the James
Scottsville, VA
10.2023 - Current
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Developed recipes for new products and improved existing recipes.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Created appealing displays to showcase products in bakery.
- Maintained accurate inventory of baking supplies and ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Followed food safety standards when handling ingredients.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Determined baking times for various items.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared frostings and other toppings for cakes and pastries.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Deli Kitchen Lead
Food Lion
Palmyra, VA
07.2019 - Current
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
- Cleaned and maintained work areas, equipment and utensils.
Deli Associate
Walmart
Lynchburg, VA
11.2018 - 07.2019
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
Fresh Food Manager
Kroger
Roanoke, VA
01.2009 - 10.2018
- Trained and led team of 3-10 department team members.
- Completed cycle counts and monthly inventory.
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Used food safety guidelines in prepping, cooking, delivering and setting up catering events
Education
Franklin County High School
Rocky Mount, VA07.2007
Skills
- Food Safety
- Kitchen Safety
- Customer Service
- Recipe Development
- Minimize ingredient waste
- Food safety and sanitation
- Stock Rotation
- Active listener
- Excellent math skills
Timeline
Baker
Baked on the James
10.2023 - Current
Deli Kitchen Lead
Food Lion
07.2019 - Current
Deli Associate
Walmart
11.2018 - 07.2019
Fresh Food Manager
Kroger
01.2009 - 10.2018
Franklin County High School