LOUIS GARCIA
Monterey Park,CA
Summary
Experienced team lead with 6+ years of experience in the security industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. A passion for assuring safety for the public. Continuously seeking self improvement and overall knowledge. Motivated to continue a positive trajectory in life through hard work and dedication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager
Haywood Security Solutions
09.2021 - Current
- Day to day operations management of multiple sites throughout the country.
- Strategically assessing site locations to determine routes and placement of security officers.
- Training security officers of duties and site protocols.
- Creating site post orders, scheduling of security officers, and payroll.
- Collaborating with clients to find solutions for their concerns and needs.
Emergency Response Team Lead
G4S Secure Solutions
06.2019 - 06.2021
- Served in numerous lead and independent roles exclusively for largest account in Northern California
- Operated projects that consisted of 15-20 security personnel
- Assigned positions and responsibilities
- Acted as primary point of contact for all incidents and requests from client
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
- Patrolled and monitored premises in company vehicle while working in conjunction with local agencies to evict and prohibit trespassing
V-Force Security
09.2018 - 01.2019
- Identified and challenged potential unauthorized individuals attempting to enter high risk facilities
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Supervised over 20 security officers at multiple locations in company issued vehicle, assuring employees had standard operational procedures
Security Officer
Dignity Health Medical Center- California Hospital
08.2017 - 03.2018
- Supported criminal investigations by collaborating fully with local law enforcement representatives
- Responsible for training all new incoming security officers on hospital security standard operating procedures
- Surveyed approximately 70 different facility areas from central command location via different CCTV feeds, obtaining maximum coverage of vital areas, and subsequently dispatching personnel where needed
- Scanned incoming patients, visitors, and vendors and their belongings using hand-held wands and metal detectors to protect building assets and staff
- Responsible for inventory and securing patients valuables and transporting financial profits from multiple departments to secure locations
- Completed detailed incident reports and required paperwork related to daily activity accounts and security access checks
Education
AA - Liberal Arts
East Los Angeles College
Monterey Park, CA01.2009
Diploma -
Schurr High School
01.2005
Skills
- Leadership and Vision
- Emergency response coordination
- Training and mentoring
- Team management
- Relationship development
- Conflict resolution techniques
- Safety and compliance inspections
Certification
- Security Guard License, BSIS #G6315327
- First Aid/CPR Certified
- Federal Emergency Management Agency (FEMA), 100, 700, and 800 course completion
- North American Electric Reliability Corporation (NERC)
- Baton permit, No.1546663
Timeline
Account Manager
Haywood Security Solutions
09.2021 - Current
Emergency Response Team Lead
G4S Secure Solutions
06.2019 - 06.2021
V-Force Security
09.2018 - 01.2019
Security Officer
Dignity Health Medical Center- California Hospital
08.2017 - 03.2018
Diploma -
Schurr High School
AA - Liberal Arts
East Los Angeles College
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