Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis Lockwood

Summary

Proven Automotive Technician with a history at Perrysburg Auto Mall, where I enhanced vehicle performance and customer satisfaction through expert engine repairs and exceptional service. Skilled in diagnostic and alignment technologies, I boast a strong work ethic and problem-solving abilities, significantly increasing service call completion rates. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 12 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

12
12
years of professional experience

Work History

Automotive Technician

Perrysburg Auto Mall
01.2019 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Automotive Technician & Tow Truck Operator

Wright Tire & Auto
03.2015 - 01.2018
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Increased company revenue, successfully completing a high volume of service calls within designated timeframes.

Alignment Technician

Tireman Auto Service Center
05.2012 - 01.2015
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
  • Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
  • Maintained serviceability of shop machinery through regular calibration and lubrication.
  • Promoted safety measures by inspecting suspension systems for worn or damaged components.
  • Explained alignment diagnostic results to customers and recommended best course of action.
  • Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
  • Interacted with customers to explain issues causing misalignment or damage to vehicle.

Education

High School Diploma -

Bowling Green High School
Bowling Green, OH
05.2008

Skills

Strong Work Ethic

Engine repair and replacement

Valid Driver's License

Hand and power tools

Customer Service

Steering systems

Fuel systems

Exhaust Systems

Problem-Solving

Time Management

Alignment

Diagnostic :

-Electrical

-Brakes

-Suspension

-HVAC

-Powertrain

Timeline

Automotive Technician

Perrysburg Auto Mall
01.2019 - Current

Automotive Technician & Tow Truck Operator

Wright Tire & Auto
03.2015 - 01.2018

Alignment Technician

Tireman Auto Service Center
05.2012 - 01.2015

High School Diploma -

Bowling Green High School

Similar Profiles

CREATE PROFILE
Louis Lockwood