Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis Maldonado

Port Lavaca,TX

Summary

Enthusiastic, hardworking individual seeking to grow with your business. I am entering my senior year at Arizona State University, Online, majoring in Interdisciplinary Studies with concentrations in Organizational Leadership and Applied Business Data Analytics. I offer strong data analytical software skills, relationship-building, and problem-solving abilities. Ready to lead the local team to achieve company goals.

Overview

12
12
years of professional experience

Work History

Barista

Starbucks
04.2023 - 03.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Gig Economy Driver

Lyft/Favor
03.2016 - 03.2023
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained personal vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customers on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Server Shift Leader

Moviehouse & Eatery
02.2013 - 03.2016
  • Trained new servers to the high standards of the Moviehouse & Eatery cinema dine-in experience.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers.


Education

Bachelor of Arts - InterdisciplinaryStudies/Organizational Leadership

Arizona State University
Online
05-2026

Skills

  • Strong leadership
  • Customer relationship management
  • Verbal and written communication
  • Proficient in many computer softwares
  • Fluent in Spanish
  • Processes and procedures

Timeline

Barista

Starbucks
04.2023 - 03.2025

Gig Economy Driver

Lyft/Favor
03.2016 - 03.2023

Server Shift Leader

Moviehouse & Eatery
02.2013 - 03.2016

Bachelor of Arts - InterdisciplinaryStudies/Organizational Leadership

Arizona State University