Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Louis Martinez

Allen

Summary

Dynamic sales consultant with expertise in client relationship management and project management. At Storage Defender, achieved 20% cost savings through strategic technical solutions. Proven track record in employee training and development, enhancing team performance. Skilled in negotiation and persuasion, driving significant revenue growth and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Implementation Sales Consultant

Storage Defender
Denton
01.2023 - 01.2024
  • Analyzed customer needs and identified solutions to fulfill requirements.
  • Participated in training sessions on new products, services, and industry trends.
  • Recommended technical solutions to engineering team, achieving 20% cost savings through optimized travel planning.
  • Installed software to enhance operational efficiency across multiple systems.
  • Authored and revised installation procedures for clarity and effectiveness.
  • Developed strong client relationships, driving increased sales revenue.
  • Ensured customer satisfaction through follow-up support after purchases.
  • Analyzed logs for patterns, recommending improvements based on findings.

Customer Sales Lead

Sams Club
McKinney
10.2022 - 01.2023
  • Identified operational inefficiencies and proposed strategic solutions to management team.
  • Collaborated with departments to enhance workflow processes across functions.
  • Maintained accurate records of employee performance, attendance, and disciplinary actions.
  • Conducted regular training sessions with sales team to ensure consistent customer service quality.

Sales/Driver Sales Representative

Rancho Foods Inc.
Vernon
03.2021 - 09.2022
  • Responded promptly to customer inquiries regarding order status and product availability.
  • Delivered exceptional service by addressing questions about products and services.
  • Coordinated planning for effective delivery practices to maximize efficiency.
  • Served as company liaison, facilitating communication with external customers.
  • Mentored drivers on best practices in customer service, resulting in 30% increase in new customers.
  • Enhanced sales through training initiatives that promoted ‘wow’ customer service experiences.
  • Supervised team members to ensure high standards of service delivery.
  • Implemented strategies that contributed to significant revenue growth.

Census Field Supervisor

U.S. Census Bureau
Long Beach
02.2020 - 06.2020
  • Executed planning for extensive canvassing across assigned geographic area.
  • Collaborated with upper management to ensure accurate decennial count.
  • Delivered public service announcements during city and municipal meetings.
  • Acted as liaison between Federal staff and residents in assigned areas.
  • Achieved all objectives despite challenges posed by COVID-19.

Supervisor/Trainer/Sales Associate

Robertsons Ready Mix
Paramount
06.2012 - 02.2018
  • Achieved highest reduction of non-work-related injuries and commercial vehicle accidents during training sessions.
  • Negotiated advantageous terms and pricing with vendors and suppliers to enhance training resources.
  • Served as Corporate Trainer, delivering impactful training programs to improve employee performance.
  • Acted as Regional Safety Liaison, promoting safety standards across multiple locations.
  • Trained commercial drivers, emphasizing best practices in safety and compliance.

Education

Some College (No Degree) - Law Enforcement Academy

Collin County Community College
McKinney, TX
02-2002

Some College (No Degree) - Admin of Justice

Merced College
Merced, CA
01-1994

Skills

  • Sales analysis and project management
  • Employee training and development
  • Client relationship management
  • Negotiation and persuasion
  • Time management and prioritization

References

  • Carlos Polanco, 940-312-9426
  • Taylor Crawford, 972-658-3432
  • Greg Banuelos, 562-631-6317

Languages

Spanish
Professional

Timeline

Implementation Sales Consultant

Storage Defender
01.2023 - 01.2024

Customer Sales Lead

Sams Club
10.2022 - 01.2023

Sales/Driver Sales Representative

Rancho Foods Inc.
03.2021 - 09.2022

Census Field Supervisor

U.S. Census Bureau
02.2020 - 06.2020

Supervisor/Trainer/Sales Associate

Robertsons Ready Mix
06.2012 - 02.2018

Some College (No Degree) - Law Enforcement Academy

Collin County Community College

Some College (No Degree) - Admin of Justice

Merced College

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