Candace Jones
McLeansville,NC
Summary
Strategic marketing technology leader with 10+ years of experience driving digital transformation, operational excellence, and customer value through Adobe Workfront and Fusion implementations. Recognized as a trusted advisor to enterprise clients, executives, and cross-functional teams, with a proven ability to align business strategy, marketing operations, and technology to deliver measurable impact. Adept at building scalable solutions, optimizing processes, and leading teams to successful outcomes across industries including healthcare, retail, finance, and consumer brands.
Overview
23
23
years of professional experience
Work History
Senior Workfront & Fusion Implementation Consultant
UnleashXperts Agency, LLC
07.2023 - Current
- Serve as a strategic consultant and platform expert, guiding clients through Workfront and Fusion implementations that align with business objectives and marketing strategies.
- Lead multi-group governance design, ensuring scalable, user-friendly environments across enterprise clients.
- Facilitate discovery and design workshops, translating complex business requirements into actionable system configurations and automation workflows.
- Architect and deploy tailored Workfront solutions, including custom forms, calculated fields, advanced reporting, and Fusion integrations.
- Deliver measurable efficiency gains by applying Lean, Six Sigma, and Agile frameworks to process improvement initiatives.
- Provide thought leadership on digital transformation, crafting roadmaps and optimization strategies that drive client adoption and long-term value realization.
Senior Workfront Consultant
Horizontal Integration
03.2023 - 07.2023
- Partnered with global enterprises to design and deliver optimized Workfront implementations, from governance frameworks to end-user experience.
- Appointed as primary lead for Workfront Fusion projects, ensuring delivery of automated workflows that improved campaign execution speed and reduced manual effort.
- Built executive dashboards and analytics in Workfront to enable data-driven decision-making and improve visibility into program performance.
- Designed project templates and workflows that enhanced user adoption and scaled across thousands of users.
- Provided client workshops, demos, and hands-on training to increase platform utilization and ROI.
- Clients: Rightpoint, Deloitte, Advanced Auto Parts, Crocs, Jefferies
Sr. Manager, Operations & Workfront Projects
Prosperity Consulting LLC
09.2016 - 12.2022
- Led $20M marketing operations budget and oversaw delivery of Workfront for 50+ Fortune 500 clients and 2,000+ users.
- Spearheaded end-to-end Workfront implementation as the marketing operations lead, from RFP discovery to enterprise rollout.
- Developed consolidated executive dashboards, reducing reporting time and providing leadership with real-time visibility into marketing performance.
- Championed migration from Deep Site to Adobe Experience Manager (AEM), streamlining asset management and creative operations.
- Drove agile transformation across the marketing organization, enhancing speed-to-market for campaigns.
- Delivered training and governance frameworks that scaled platform adoption, increasing operational efficiency and reducing legacy system dependencies.
- Clients: Verizon, KPMG, Labcorp, United Healthcare, Walmart, CVS
Operations & Project Manager / CFO
Westside Construction & Staffing
04.2015 - 09.2021
- Grew productivity by 20% and profits by 43% while reducing headcount by 10% through streamlined processes and Workfront-based reporting dashboards.
- Implemented Adobe Workfront across marketing and business operations, establishing templates, governance, and Fusion automation.
- Built workflows, dashboards, and reporting to increase transparency and efficiency across a 200+ employee organization.
- Led cross-functional recruiting, finance, and HR functions while implementing digital transformation initiatives that reduced costs and improved scalability.
Controller
Aramark
04.2012 - 02.2015
- Managed financial operations for $200M+ in revenue across 27 locations.
- Oversaw payroll for 1,000+ employees and led a team of nine accounting staff.
- Partnered with executives to improve financial visibility, reduce waste, and strengthen vendor relationships.
Education
Bachelor of Business Administration -
North Carolina Wesleyan University
01.2017
Skills
- Adobe Workfront, Workfront Fusion, AEM, DAM, Salesforce (Sales/Marketing/Experience/Analytics Clouds), Marketo, JIRA, Asana, Mondaycom, Oracle, QuickBooks, AWS, Anaplan, Fishbowl
User acceptance testing
Software implementation
ERP implementation
Solution design
Implementation management
Requirements gathering
Training delivery
User documentation development
Configuration management
CRM implementation
Online training services
Strategic messaging design
Stakeholder management
Data migration
Training procedure implementation
Resource planning
Business analysis
Customer support
Project management
Configuration and management
Client management
Project scope assessment
Issue resolution
Client training
Project planning
Revenue growth
Reporting and documentation
Complex issue resolution
Implementation and configuration
Resource management planning
Billing analysis
Project plan understanding
Technical documentation and reporting
Attention to detail
Team Training
Communication and team collaboration
Technical analysis
Critical thinking
Requirements analysis
Relationship building
Problem-solving
Time management
Multitasking
Reliability
Organizational skills
Active listening
Adaptability and flexibility
Decision-making
Task prioritization
Self motivation
Interpersonal skills
Analytical thinking
Timeline
Senior Workfront & Fusion Implementation Consultant
UnleashXperts Agency, LLC
07.2023 - Current
Senior Workfront Consultant
Horizontal Integration
03.2023 - 07.2023
Sr. Manager, Operations & Workfront Projects
Prosperity Consulting LLC
09.2016 - 12.2022
Operations & Project Manager / CFO
Westside Construction & Staffing
04.2015 - 09.2021
Controller
Aramark
04.2012 - 02.2015
Bachelor of Business Administration -
North Carolina Wesleyan University
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