Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Personal Life
Timeline
37
Louis Melrose

Louis Melrose

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

6
6
years of professional experience

Work History

Manager, Site Assessment

Sunrun
08.2023 - Current
  • Successfully cross-trained existing employees to maximize resources and create an agile cross-functional organization
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground whilst encouraging emotional intelligence among team members
  • Evaluated employee performance and conveyed constructive coaching to hold employees accountable to metrics in pursuit of business KPI's
  • Led projects core to employee experience: Playbooks/SOP creation, incentive program, hybrid roles, and leadership development
  • Collaboration with multiple teams across several disciplines to achieve operation excellence: Sales, Design, PE, CX, Install, Inspections, Service.

Sr. District Site Supervisor

Sunrun
03.2022 - 08.2023
  • Enforcement of safety program and consistently trained team members on safety standards in order to be compliant with OSHA regulations
  • Hosted regular team meetings to communicate updates, operational goals/metrics, provide coaching and direction, and distribute tools/equipment
  • Reported to multiple branches & teams on current departmental analytics and performance
  • Maintained work schedules for team members and handling of shifts, PTO requests, OT planning, and proper timekeeping habits to ensure accurate payroll
  • Responsible for hiring, training, coaching, and discipline of employees in the field

District Site Supervisor

Sunrun
07.2021 - 03.2022
  • Responsible for daily reporting of production, quality, and backlog to ensure pipeline flow
  • Collaborated with management and fellow supervisors to organize and lead book clubs, leadership development presentations, and host calls to communicate priorities
  • Manage monthly expense reports
  • Complete field visits to ensure safety /quality standards were being adhered to
  • Forecast appropriate headcount using reports + collaboration with sales teams for accurate projections

Site Survey Technician

Sunrun
03.2018 - 07.2021
  • Performed surveys to capture data/deliverables critical to project design and identify potential red flags/SOW critical to installation coordination
  • Customer experience focused with a strong dedication to timeliness, professional courtesy + quality and workmanship
  • Maintain company vehicle, phone, iPad, laptop, and other company branded assets while operating independently in the field
  • Complete multiple projects a day balancing customer arrival needs and communicating effectively when issues arise
  • Communicate with sales/design teams to provide clear-cut deliverables and solutions
  • Flexed into install/inspections/service when volume was low to expand knowledge and learn about the business as a whole instead of from 1 function

Education

High School Diploma -

Clovis High
Clovis, CA
06.2014

Skills

  • Expense Tracking
  • Performance Management
  • Operations Management
  • Business Strategy Execution
  • Expectation setting
  • Time Management
  • Cross-Functional Teamwork
  • Salesforce Management
  • Team Leadership
  • Professional/Personal development expert
  • Organizational discipline

Accomplishments

- #1 on metric leaderboard of national department 2023/2024 and trending

- Managed multiple supervisors within SoCal region with a total headcount between 30-40 at any given time

- Awarded multiple company trips due to high performance and metric excellence

- Evaluated costs and worked collaboratively with coworkers to drive a 50% cost reduction in Q3 & Q4 of 2023

Affiliations

  • Toastmasters

Personal Life

In my spare time, I am an avid gym-goer and rockclimber, always seeking adventure. If not at the gym practicing yoga, lifting weights, or rockclimbing, I am surfing in the beautiful SD ocean or hiking among the vast wilderness to the east. I am a go getter with ambitious goals for future development. In 2024 I participated in a coaching container aimed at conscious evolution through spiritual practices to elevate my levels of energy, consciousness, and instill long lasting good habits to propel me into my future. I love to read, write, travel, and explore mu curiosities with a diverse skillset to navigate life with.

Timeline

Manager, Site Assessment

Sunrun
08.2023 - Current

Sr. District Site Supervisor

Sunrun
03.2022 - 08.2023

District Site Supervisor

Sunrun
07.2021 - 03.2022

Site Survey Technician

Sunrun
03.2018 - 07.2021

High School Diploma -

Clovis High

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Louis Melrose