Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Joy

Pittsfield,MA

Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Skilled at identifying and managing the negotiation tactics used by customers to work towards collaborative relationships.

Overview

8
8
years of professional experience

Work History

Financial Services Representative

Berkshire Bank
Pittsfield, Ma
08.2017 - Current
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction

Sales Associate

Holiday Inn Club Vacations
Lee, MA
04.2015 - 08.2017
  • Maintained records related to sales, returns and inventory availability
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Maintained organized, presentable merchandise to drive continuous sales

Sales Representative

Holiday Inn Club Vacations
Lee, MA
04.2015 - 08.2017
  • Accurately process sale documents
  • Show value in product
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities

Education

High School Diploma -

Lee High School
Lee, MA
2014

Skills

  • Detail-oriented
  • Mathematics
  • Leadership
  • Time management
  • Cash handling expertise
  • Risk management

Timeline

Financial Services Representative

Berkshire Bank
08.2017 - Current

Sales Associate

Holiday Inn Club Vacations
04.2015 - 08.2017

Sales Representative

Holiday Inn Club Vacations
04.2015 - 08.2017

High School Diploma -

Lee High School

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