LOUIS TELEMAQUE
Philadelphia,PA
Summary
Experienced Transportation Driver with strong route planning, punctuality, and customer service skills. Maintains safe driving practices, efficient schedules, and clean vehicle standards while delivering dependable, customer-focused transportation.
Reliable transportation professional with experience in passenger service, dispatch coordination, and route management. Known for strong safety habits, clear communication, and on-time performance. Brings leadership experience from training new drivers and keeping service smooth under changing schedules.
Experienced driver and shop manager with a record of safe operations, organized workflow, and strong customer support. Skilled in vehicle inspections, schedule management, and problem-solving. Committed to efficient service, safety compliance, and positive client experiences.
Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
Language
24
24
years of professional experience
Work History
Transportation Driver
CITY CAB
2022.01 - Current
- Transported passengers safely while following traffic laws and customer service standards.
- Navigated efficient routes using GPS, dispatch instructions, and local street knowledge.
- Inspected vehicle condition before shifts, reporting maintenance needs promptly.
- Managed fare collection, receipts, and accurate end-of-shift payment reconciliation.
- Communicated with dispatch to coordinate pickups, route changes, and schedule updates.
- Assisted passengers with luggage, accessibility needs, and courteous door-to-door service.
- Maintained clean, comfortable cab interiors and prepared vehicle for daily service.
- Mentored new drivers on safe driving practices, customer handling, and trip procedures.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Maintained excellent safety record with strict adherence to company policies and regulations.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
Shop Manager
LOU'S CUTS
2003.01 - Current
- Directed daily shop operations to maintain smooth client flow and consistent service standards.
- Scheduled staff coverage and balanced workloads to support efficient appointment management.
- Supervised barbers and front desk tasks to reinforce customer service expectations.
- Resolved client concerns promptly to protect satisfaction and repeat business.
- Managed inventory levels for grooming products and retail supplies to prevent shortages.
- Enforced cleanliness, sanitation, and shop presentation standards across service areas.
- Trained team members on shop procedures, customer handling, and service consistency.
- Coordinated booking, walk-ins, and payment processing to keep operations organized.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
Education
High School Diploma -
OLNEY HIGH SCHOOL
Philadelphia, PA1988-06
Skills
- Defensive driving
- Fuel efficiency
- Route planning
- Heavy lifting
- Logbook management
- Transportation regulations
- Punctuality
- Hazardous materials handling
- Safe driving practices
- Weather conditions awareness
- Passenger assistance
- Vehicle inspection
- GPS navigation
- Vehicle maintenance
- Traffic laws
- Emergency procedures
- Trip planning
- Customer service
- City and non-city driving
- Inclement weather driving
- Valid Driver's license
- DOT compliance
- Attention to detail
- Problem-solving
- Punctual and reliable
- Accident prevention
- Map reading
- Basic vehicle repairs
- Traffic law observation
- Route logs
- Flexible schedule
- Route determination
- Relationship building
- Safety protocols
- Friendly and outgoing
- Time management
- GPS and route planning
- Verbal and written communication
- Navigational systems and GPS
- Clean driving record
- Transportation
- Passenger transportation
- Vehicle inspections
- Safety management
- Processes and procedures
- Strategic planning
- Schedule management
- Physical stamina
Languages
French
Native or Bilingual
Timeline
Transportation Driver
CITY CAB
2022.01 - Current
Shop Manager
LOU'S CUTS
2003.01 - Current
High School Diploma -
OLNEY HIGH SCHOOL