Louis Wall
Amelia,OH
Summary
Transformational fleet-services executive with extensive experience leading multi-state field operations, full P&L performance, market expansion, customer relationships, and organizational scale. Proven record of accelerating growth, restoring profitability, building accountable leadership teams, and standardizing operations across distributed service markets. Executive scope includes a $10M business, a $8M operating budget, 401 customers, 116 employees, 14-state coverage, and leadership of senior finance, operations, sales, and field-management teams. Bringing 30+ years of technical expertise to the arena, Carrying ASE Master Medium/Heavy Duty certifications. 30 Yrs. Exp. As a Class A tech /One man shop managing and repairing ambulances for Life Care/ J&C Ambulance in Akron, Ohio.
Enterprise operator combining financial stewardship, customer-facing leadership, multi-market field execution, and organizational transformation. Particularly effective in growth-stage, turnaround, private-equity-backed, and service-intensive environments requiring disciplined scaling, measurable accountability, and stronger operating performance.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Chief Operating Officer
WHITE STONE FLEET SERVICE
Hamilton, Ohio
12.2024 - 09.2026
- Lead the strategic, financial, and operational, and Private Equity acquisition of a $10M mobile fleet services company serving 401 commercial customers across 14 states. Hold full P&L accountability and direct 52 employees, including the Comptroller, Vice President of Operations, and Vice President of National Sales.
- Delivered 275% growth in 2025 by strengthening commercial execution, operational capacity, leadership accountability, and market reach.
- Improved EBITDA from a negative position to positive $100,000 through cost controls, productivity improvements, disciplined financial management, and operational restructuring.
- Oversaw executive-level interactions with 401 accounts, conducting strategic reviews, managing service escalations, driving retention initiatives, and fostering relationship development.
- Coordinated cross-functional planning across finance, operations, sales, and field service to align growth priorities with staffing, capacity, service quality, and profitability.
- Established company-wide KPIs, operating standards, financial controls, and management routines to support data-driven decisions and enable scalable execution.
- Oversaw budgeting, resource allocation, and cost controls to support efficient business performance.Monitored performance indicators to guide decisions and strengthen service quality.
- Partnered with leadership to set operational priorities and execute growth initiatives.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback, fostering a culture of continuous learning and development within the organization.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Director, Mobile Fleet Services
PENN POWER GROUP
03.2022 - 06.2023
- Directed mobile fleet-maintenance operations across 14 markets with responsibility for a $20M annual operating budget. Led 60 technicians, 14 General Managers, and one Mobile Maintenance Manager while expanding the organization into an additional market.
- Oversaw financial and operational performance across 14 established markets, balancing service delivery, labor capacity, customer requirements, and budget objectives.
- Prepared and opened an additional market, coordinating market readiness, staffing, leadership, processes, customer support, and launch execution.
- Built consistent operating procedures, performance expectations, and accountability across geographically dispersed markets and leadership teams.
- Partnered with sales, finance, and executive leadership to support division growth, customer continuity, and long-term operating scalability.
Mobile Division Manager
DICKINSON FLEET SERVICES
01.2017 - 01.2022
- Directed multi-state mobile fleet-maintenance operations across eight states, leading 116 ground-level employees and six Regional Managers. Partnered with the COO on organizational transformation, market development, and operating consistency during a period of ownership transition.
- Led a geographically dispersed organization of 122 total team members, including six Regional Managers and 116 field employees.
- Partnered directly with the COO to redesign Eastern U.S. operations, improving organizational alignment, leadership structure, and scalability.
- Identified, developed, and prepared nine major metropolitan markets for expansion during the company’s ownership transition.
- Increased New England regional sales by 100% within the first year through market development, operational improvements, and leadership execution.
- Standardized policies, procedures, performance metrics, and management expectations across multiple operating regions.
- Strengthened regional leadership capability through coaching, succession planning, performance management, and accountability.
Education
Bachelors degree - Business Operations
Provident University
Wilmington, DE06.1999
ASE Medium Heavy Master Technician -
Home-based Learning
Remote01.1988
Skills
- P&L Ownership
- EBITDA Improvement
- Multi-State Operations
- Market Launches
- Executive Team Leadership
- KPI Development
- Safety & Compliance
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Cross-functional collaboration
- Cost savings and reduction
Accomplishments
- $10M Annual Revenue
- 275% 2025 Growth
- $8M Operating Budget
- 401 Customers
- 52 Current Employees
- 14 States Served
- 116 Largest Team Led
- 15 Markets Built/Oversaw
Certification
ASE Medium Heavy Master Technician- 15 years
SELECTED EXECUTIVE IMPACT
- $10M
- Annual Revenue
- 275%
- 2025 Growth
- $8M
- Operating Budget
- 401
- Customers
- 52
- Current Employees
- 14
- States Served
- 116
- Largest Team Led
- 15
- Markets Built/Oversaw
Languages
English
Native or Bilingual
Timeline
Chief Operating Officer
WHITE STONE FLEET SERVICE
12.2024 - 09.2026
Director, Mobile Fleet Services
PENN POWER GROUP
03.2022 - 06.2023
Mobile Division Manager
DICKINSON FLEET SERVICES
01.2017 - 01.2022
Bachelors degree - Business Operations
Provident University
ASE Medium Heavy Master Technician -
Home-based Learning
Work Preference
Desired Job Title
Chief Operating OfficerExecutive AssistantDivision ManagerRegional Operations ManagerWork Type
Full TimeLocation Preference
HybridLocation: Amelia, OHCincinnati, OH
Open to relocation: Yes