Louis Williams Jr.

• Sorted and organized files, spreadsheets, and reports.
• Made over 500 cold calls resulting in a conversion rate of 20%.
• Interacted with customers by phone, email, or in-person to provide information.
• Participated in sales meetings and presentations to gain knowledge and insight.
• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
• Helped membership director maintain customer relationships by making follow up calls to recent buyers.
• Shadowed membership director to gain deeper insight into best practices and strategies for maximizing sales revenue.

• Led a team of 30 personnel with zero mishaps, demonstrating superior leadership and management skills.
• Executed 5 strategic asset and Department of Energy movements with meticulous attention to detail, ensuring the security of national strategic assets.
• Achieved 100% pay grade qualifications for 80 first-term personnel through dedicated mentorship and training efforts, resulting in increased team readiness and performance.
• Maintained confidentiality of special reports and collected data, ensuring compliance with security protocols.
• Protected nuclear and conventional weapons systems, maintaining the highest level of security for sensitive assets.
• Reviewed log records to obtain pertinent information relevant to the shift, ensuring timely and accurate communication and coordination.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows, resulting in smooth operations and optimal productivity.
• Managed workload, personnel scheduling, and staff communication using Microsoft Excel, ensuring efficient allocation of resources and effective team coordination.

• Evaluated employee performance, coached, and trained to improve weak areas, resulting in improved customer service and increased sales.

• Conducted routine inspections to ensure security and compliance with established specifications, maintaining safe and secure environment for customers and staff.

• Helped customers complete purchases, locate items, and join the reward program resulting in $75,000 in sales annually, providing excellent customer service and enhancing customer satisfaction.

• Worked a flexible schedule and extra shifts to meet business needs, ensuring smooth operations and timely completion of tasks.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, minimizing discrepancies and errors in cash handling.