Louis W Pach Jr.
Chelsea,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
AVP- Accounting Financial Analyst
CitiGroup
08.2018 - Current
- Managed projects efficiently, ensuring timely delivery and high-quality results.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
- Promoted and led performance enhancement culture by actively coaching and mentoring new team members.
- Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
Secondary Markets Manager
Vinson Mortgage Group
04.2017 - 07.2018
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Develop, test, and implement rate sheet pricing platforms.
- Establish Lock Desk policies and procedures for Mandatory and Best Efforts.
- Buy, sell, and hedge mortgage securities to facilitate the liquidity, eliminate risk.
- Aid in the sale of mortgage loans off the warehouse line.
- Manage disclosure department operations to meet state and federal requirements.
- Co-managed HMDA Department- Set policies and procedures, Train individuals, and submit annual reporting.
Sales Manager
Wells Fargo Home Mortgage
07.2015 - 04.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Education
Bachelor of Science - Business, Finance
Indiana University- Kelley School of Business
Bloomington, IN05.1993
Skills
- Operations Management
- Channel Management
- Internal Communications
- Corporate Communications
- Data Analysis
- Procedure Implementation
- Business Development
- Management Team Building
References
Eric Ames, Founder & CEO, Infinity Wealth Advisors, 314-539-0847
Michael Ko, Vice President USPB Controllers, CItiGroup, 314-368-1583
Michele Hunt- SVP Correspondent Lending, US Bank Home Mortgage, 314-749-0203
Timeline
AVP- Accounting Financial Analyst
CitiGroup
08.2018 - Current
Secondary Markets Manager
Vinson Mortgage Group
04.2017 - 07.2018
Sales Manager
Wells Fargo Home Mortgage
07.2015 - 04.2017
Bachelor of Science - Business, Finance
Indiana University- Kelley School of Business
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