Louise Bordley
Queens,NY
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable ability to accomplish multiple tasks within established timeframes.
Equally effective working independently and in cooperation with others.
Able to learn and apply new policies and procedures.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer /Receptionist
Harvard Protection Services
06.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer/Console Operator
Quality Protection Services
07.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Answer phone and make badges and activated badges and sign in clients and scan bags.
Security Officer/Console Operator
G4S Secure Solutions
07.2017 - 07.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked and verified photo identification prior to granting facility access.
- Answer phone and make badges and activated badges and sign in clients and scan bags.
Security Officer/Console Operator
Allied Universal Security Services
01.2016 - 07.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answer phone and make badges and activated badges and sign in clients and scan bags.
Security Guard
Securitas Security Services USA
02.2015 - 01.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Operating elevators at Yankee Stadium and Scan
Parks Enforcement Patrol Officer
New York City Department Of Parks And Recreation
08.2014 - 02.2015
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Answer phone and make badges and activated badges and sign in clients and scan bags.
Security Guard
International Protective Service Agency
10.2013 - 02.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Mailroom Operator
Aerotek Professional Services
04.2012 - 12.2012
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Assisted with equipment startups and machine installation tasks.
- Fed raw materials into machines.
Education
Associate of Science - Office Technology
Technical Career Institutes
New York, NY12.1992
High School Diploma -
Sarah J. Hale
Brooklyn06.1985
Skills
- CCTV Surveillance
- Arrest Procedures
- Access Control
- Metal Detector Operation
- CCTV Monitoring
- Personnel Screening
- Dispatch
- General Security
- Security Screenings
- Typing
- Finger print
- Word processing
Timeline
Security Officer
Allied Universal Security Services
02.2022 - Current
Security Officer /Receptionist
Harvard Protection Services
06.2021 - 02.2022
Security Officer/Console Operator
Quality Protection Services
07.2020 - 06.2021
Security Officer/Console Operator
G4S Secure Solutions
07.2017 - 07.2020
Security Officer/Console Operator
Allied Universal Security Services
01.2016 - 07.2017
Security Guard
Securitas Security Services USA
02.2015 - 01.2016
Parks Enforcement Patrol Officer
New York City Department Of Parks And Recreation
08.2014 - 02.2015
Security Guard
International Protective Service Agency
10.2013 - 02.2014
Mailroom Operator
Aerotek Professional Services
04.2012 - 12.2012
Associate of Science - Office Technology
Technical Career Institutes
High School Diploma -
Sarah J. Hale
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