Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Front End Cashier
Organics Roots
Winchester, California
04.2019 - 10.2023
Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
Balanced out cash drawer at the end of each shift.
Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
Learned roles of other departments to provide coverage and keep store operational.
Grocery Clerk
Organics Roots
Winchester, California
04.2019 - 10.2023
Assisted customers with locating items in the store, answered questions about products and prices.
Stocked shelves, rotated merchandise and ensured product freshness.
Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Organized backroom storage areas according to company standards for safety and efficiency.
Receiving Clerk
Organics Roots
Winchester
04.2019 - 10.2023
Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
Organized warehouse storage areas by item type and category for easy access and retrieval of products.
Deli, Prepared Foods, Dairy, and Seafood Clerk
Organics Roots
Winchester
04.2019 - 10.2023
Received, stored and rotated products in the deli, prepared foods, dairy, and seafood departments.
Assisted customers with product selection and provided helpful advice about recipes and meal planning.
Greeted customers in a friendly manner to create a welcoming shopping environment.
Informed customers of specials on various deli items such as wings, wraps and subs.
Meat and Seafood Clerk
Organics Roots
Winchester
04.2019 - 10.2023
Assisted customers with selecting the right cuts of meat, seafood and poultry as per their needs.
Prepared special orders for customers according to their requests.
Provided customer service by answering questions about product availability, pricing or nutritional information.
Maintained accurate records regarding sales figures, inventories and customer complaints.
Waitress
The Cellar Restaurent
Beaumont, California
02.2018 - 04.2020
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Communicated daily specials to customers.
Restaurant Host
The Cellar Restaurent
Beaumont, CA
02.2018 - 04.2020
Greeted guests upon arrival and escorted them to their tables.
Assigned seating arrangements for parties of varying sizes, ensuring all guests were comfortable.
Answered inquiries regarding menu items, restaurant services, and special events or promotions.
Waitress
Wood Grill Buffet
Hesperia, California
02.2016 - 12.2018
Checked back with customers throughout meal service to ensure satisfaction.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Waitress
Wood Grill Buffet
Hesperia, California
02.2016 - 12.2018
Provided excellent customer service by addressing any complaints or concerns promptly.
Organized take-out orders efficiently according to customer requests.
Developed positive relationships with regular customers through friendly conversations.
Education
MBA - Marketing Management And Business Administration
Universidad La Salle
Bogota, Colombia
11-2014
Skills
Team player attitude
Patience and Empathy
Customer Service
Reliability and punctuality
Timeline
Front End Cashier
Organics Roots
04.2019 - 10.2023
Grocery Clerk
Organics Roots
04.2019 - 10.2023
Receiving Clerk
Organics Roots
04.2019 - 10.2023
Deli, Prepared Foods, Dairy, and Seafood Clerk
Organics Roots
04.2019 - 10.2023
Meat and Seafood Clerk
Organics Roots
04.2019 - 10.2023
Waitress
The Cellar Restaurent
02.2018 - 04.2020
Restaurant Host
The Cellar Restaurent
02.2018 - 04.2020
Waitress
Wood Grill Buffet
02.2016 - 12.2018
Waitress
Wood Grill Buffet
02.2016 - 12.2018
MBA - Marketing Management And Business Administration