Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Louise Emerson

Greeter

Summary



Accomplished Job Developer with over 18 years offering extensive experience, compassionate when working with adults housed in residential facilities. Effectively establishes positive rapport to help and mentor adults. Safety-oriented, fair and professional when dealing with unruly offenders and problem situations. Equipped with a strong moral code and excellent crisis management techniques. Focuses on safety in all interactions with Individual's and staff. Effective leader and mentor with strong negotiation skills that assist adult defendants in obtaining a “second chance” from the court system to the Offender Workforce Development Specialist Training Program.

Overview

20
20
years of professional experience

Work History

Job Developer

Gaudenzia Inc
Philadelphia, Pa
09.2003 - Current
  • Assist WSAC Daily Curriculum Seminar, that uses those exercises and topics from Gaudenzia Treatment Program Curriculum that rotates through topics of Addiction, Addiction and Family, Recovery, Life Skills, Relapse Prevention, Dealing and Motivation. focus of these seminars is information, skills building and practice.
  • Gaudenzia Outreach I – Front Desk, Assisted and Greeted clients with filling out proper forms for intake/outpatient assessment, EVS clients to check medical eligibility, answer all incoming phone calls and reroute to appreciate staff members, schedule appointments using AVATAR.
  • Instruct Job Readiness Training workshops, to Workforce Development BCC clients.
  • Teach 1-hour Life Skills workshop to New Outlook clients.
  • Establish maintain referral relationships with service providers Occupational Vocational Rehabilitation (OVR)/OFFENDER WORKFORCE DEVELOPMENT TRAINING PROGRAM referral sources.
  • Endorsed introduced OVR/OFFENDER WORKFORCE DEVELOPMENT TRAINING PROGRAM to other entities.
  • Assisted in development of OVR/OFFENDER WORKFORCE DEVELOPMENT TRAINING PROGRAM plans for clients as well as drug alcohol treatment plans.
  • Implemented abilities and knowledge in role as Job Trainer Specialist /OFFENDER WORKFORCE DEVELOPMENT Specialist.
  • Maintained monitored attendance all levels of client cooperation.
  • Administered consumer satisfaction survey at end of week again at close of course.
  • This survey was also administered when client was prematurely discharged or obtained employment.
  • Maintenance of consumer files which reflected attendance, participation, skills learned, job exploration and development, staff intervention hours, other pertinent information related to progress toward employment.
  • Conducted initial referral/ intake process.
  • Created curriculum designed to assist students in choosing vocational goal helped to ensure that students gained necessary skills to attain employment continue to be employed.
  • Secured provided ongoing guidance support to consumer in meeting vocational goals.

Education

Certificate of Completion - Essential Mentoring Techniques: Mentoring Fundamentals

National Institute of Correction
2019

Certificate of Completion - Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships

National Institute of Corrections
2019

Certificate of Completion - Essential Mentoring Techniques: Designing and Initiating Mentoring Programs

National Institute of Corrections
2019

Certificate of Completion - Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program

National Institute of Correction
2019

Certificate of Completion - OFFENDER WORKFORCE DEVELOPMENT SPECIALIST TRAINING

Pennsylvania Department of Corrections/Board of Probation/Parole/National Institute of Corrections
2018

Certificate of Completion - Technology in the Workplace

Gaudenzia Training Institute
2017

Certificate of Completion - TC Training

Gaudenzia Training Institute
2004

Certificate of Completion - Case Management Coordination Project

Pennsylvania Aids Education and Training Center
2002

Certificate - Computer Technology/Computer Systems

Metropolitan Career Center Computer Technology Institute
2000

Associate of Arts - Paralegal Studies

PEIRCE COLLEGE
1996

Certificate - Leadership Award

Peirce College
1995

Skills

  • Online Training Experience
  • Training Material Development
  • Public Speaking
  • Workshop Coordination
  • Project Implementation
  • Classroom Expertise

Timeline

Job Developer

Gaudenzia Inc
09.2003 - Current

Certificate of Completion - Essential Mentoring Techniques: Mentoring Fundamentals

National Institute of Correction

Certificate of Completion - Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships

National Institute of Corrections

Certificate of Completion - Essential Mentoring Techniques: Designing and Initiating Mentoring Programs

National Institute of Corrections

Certificate of Completion - Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program

National Institute of Correction

Certificate of Completion - OFFENDER WORKFORCE DEVELOPMENT SPECIALIST TRAINING

Pennsylvania Department of Corrections/Board of Probation/Parole/National Institute of Corrections

Certificate of Completion - Technology in the Workplace

Gaudenzia Training Institute

Certificate of Completion - TC Training

Gaudenzia Training Institute

Certificate of Completion - Case Management Coordination Project

Pennsylvania Aids Education and Training Center

Certificate - Computer Technology/Computer Systems

Metropolitan Career Center Computer Technology Institute

Associate of Arts - Paralegal Studies

PEIRCE COLLEGE

Certificate - Leadership Award

Peirce College
Louise EmersonGreeter